Rylee Moore
Dutch Bros
Longview,TX
1
Certification
2
years of professional experience
Professional Summary
Dedicated and dependable professional. Skilled in providing compassionate, attentive service, maintaining a fast-paced and organized work environment, and communicating effectively with patients, customers, and team members. Experienced in handling multiple responsibilities, supporting coworkers, resolving concerns, and maintaining high standards of safety, cleanliness, and customer care. Adaptable, hardworking, and comfortable working independently or as part of a team.
Work History
Barista Shift Lead
1 Year 2 Months- Supervised daily operations, ensuring smooth workflow and exceptional customer service.
- Trained new baristas on beverage preparation, equipment usage, and company standards.
- Managed inventory levels, coordinating restocking of supplies to maintain efficiency.
- Implemented quality control measures to uphold product consistency and taste standards.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Monitored team performance, providing feedback to foster skill development and teamwork.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Memorized ingredients and recipes for a wide variety of specialty drinks.
- Restocked and cleaned stations and facilities to maintain clean and operable standards.
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
Patient Care Technician
2 Months- Provided direct patient care, assisting with daily activities and comfort measures.
- Monitored vital signs and reported significant changes to nursing staff.
- Assisted in the transportation of patients within the facility as needed.
- Assisted in transporting patients within the facility.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
Associate of Arts - Nursing
- Dean's List (2025-2026 School Year)
High School Diploma
- National Honors Society Member (2022-2024)
- Student Council Member (2020-2024)
- Drill Team Member (2020-2024)
Skills
Cash handling proficiency
Cleanliness standards
Opening and closing procedures
Problem-solving abilities
Vital signs monitoring
CPR certification
Patient observation
Basic life support
Certification
CPR Certification
Timeline
Barista Shift Lead
Dutch Bros
06.2025 - CurrentRead More
Patient Care Technician
Longview Regional Medical Center
02.2025 - 04.2025Read More
Kilgore College
Associate of Arts from Nursing
Read More
Kilgore High School
High School Diploma
Read More