Rylee O'Fallon
Iowa City,IA
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Babysitter
Phelps Family
09.2018 - 09.2024
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Planned fun outings and educational activities to keep children entertained.
Customer Service Cashier
Blain's Farm and Fleet
12.2022 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Trained new hires on company policies and best practices, fostering a positive team environment.
- Provided exceptional support to fellow team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Developed strong relationships with regular customers by remembering preferences and offering personalized assistance.
Education
University of Iowa
Iowa City, IA01.2029
High School Diploma -
Ottawa Township High School
Ottawa, IL05.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
Timeline
Customer Service Cashier
Blain's Farm and Fleet
12.2022 - 08.2024
Babysitter
Phelps Family
09.2018 - 09.2024
University of Iowa
High School Diploma -
Ottawa Township High School
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