Rylee Weeks
Methuen,MA
Summary
My name is Rylee and I am 24 years old. I am a very well rounded, outgoing person, who loves learning new skills. I connect very easily with people and animals. I am understanding, upbeat and energetic individual who is easy to talk to. I am responsive, dependable and vigilant with a highly protective nature. I can fulfill a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a detail-oriented team player with strong organizational leadership and have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am trying to further educate myself and create new skills within the veterinary field. I am a fast learner and am very compassionate towards animals. I would describe myself as a multi-tasking employee known for being compassionate, professional and dependable. Skilled in customer service, record keeping, and appointment scheduling, pursuing a position where I can learn and grow.
Overview
10
10
years of professional experience
Work History
Veterinary Receptionist
Newbury Animal Hospital
09.2024 - Current
- Maintained current and accurate medical records for patients.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Entered data from pet records and office visits into computer system.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
BARISTA
AROMA JOES
11.2018 - 09.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
PRIVATE NANNY
PRIVATE HOME
04.2022 - 08.2024
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children everyday skills and language.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Organized different types of activities to enhance physical and intellectual development.
- Took on variety of roles, working flexible hours to meet fluctuating needs of family.
- Provided childcare for multiple children at once.
- Developed strong relationships with the children and their families.
- Adapted quickly to changing environments and demonstrated flexibility when dealing with unexpected situations.
LEAD TEACHER, TODDLER ROOM
MILESTONES CHILDCARE AND PRESCHOOL
06.2021 - 03.2022
- Implemented creative playtime activities to engage the children while teaching important life skills.
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Taught children to organize toys, wash hands and share by leading by example.
- Encouraged good behaviors using positive reinforcement methods.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Engaged with children on individual basis to build positive relationships and promote learning.
DAYCARE WORKER
SHARED LIVING COLLABORATIVE
12.2020 - 03.2021
DOG HANDLER
PLAY ALL DAY DOGGY DAYCARE
04.2019 - 09.2019
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Incorporated positive reinforcement methods to correct behavior problems
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Managed up to 30 dogs of varying breeds and sizes, providing attentive care.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Observed animals closely to understand individual needs and behaviors.
- Monitored animal health, attention and behavior
HILL STAFF AND TICKET SALES
NEW ENGLAND SPORTS PARK
10.2015 - 03.2017
- Sold tickets to tubing at ticket counter and by online ticketing systems.
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
- Directed guests to tubing hill and cafe and distributed information on how tickets are checked and safety of the hill.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Education
EARLY CHILDHOOD EDUCATION -
NORTHERN ESSEX COMMUNITY COLLEGE
Haverhill, MAPSYCHOLOGY - undefined
JOHNSON & WALES UNIVERSITY - DENVER
Denver, COSkills
- Relationship Development
- Behavior Redirection
- Emergency Situations
- Customer Interaction
- Critical Thinking
- Effective Multitasking
- Time Management
- Animal care
- Animal handling
Timeline
Veterinary Receptionist
Newbury Animal Hospital
09.2024 - Current
PRIVATE NANNY
PRIVATE HOME
04.2022 - 08.2024
LEAD TEACHER, TODDLER ROOM
MILESTONES CHILDCARE AND PRESCHOOL
06.2021 - 03.2022
DAYCARE WORKER
SHARED LIVING COLLABORATIVE
12.2020 - 03.2021
DOG HANDLER
PLAY ALL DAY DOGGY DAYCARE
04.2019 - 09.2019
BARISTA
AROMA JOES
11.2018 - 09.2024
HILL STAFF AND TICKET SALES
NEW ENGLAND SPORTS PARK
10.2015 - 03.2017
PSYCHOLOGY - undefined
JOHNSON & WALES UNIVERSITY - DENVER
EARLY CHILDHOOD EDUCATION -
NORTHERN ESSEX COMMUNITY COLLEGE
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