Rylei Brown
Andover
Summary
Detail-oriented professional with a strong background in customer service and beverage preparation. Adept at problem-solving and active listening, ensuring customer needs are met promptly and effectively, leading to increased satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Barista
Dillons Marketplace
02.2024 - Current
- Prepared and served high-quality beverages while maintaining cleanliness and organization of work area.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Operated espresso machines and other equipment, ensuring adherence to safety and operational standards.
- Collaborated with team members to create a positive and productive work environment, enhancing team morale.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Developed and maintained positive relationships with customers to enhance overall shopping experience.
Education
High School Diploma -
Andover Central High School
Andover, KS05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Decision-making
- Excellent memory
Timeline
Barista
Dillons Marketplace
02.2024 - Current
High School Diploma -
Andover Central High School