Experienced with customer service and transaction processing. Uses effective communication and problem solving skills to address customer needs. Track record of accuracy in cash handling with positive customer interactions.
Overview
3
3
years of professional experience
Work History
Bank Teller
City National Bank
Inwood, WV
08.2025 - Current
Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
Assisted clients with account inquiries, providing exceptional service to enhance customer satisfaction.
Balanced cash drawer daily, maintaining accountability and preventing discrepancies in financial records.
Trained new tellers on operational procedures and customer service best practices to improve team performance.
Server
Martinsburg Family Diner
Martinsburg, WV
03.2025 - 08.2025
Assisted Customers with Orders and Inquiries
Developed skills in problem solving with an independent approach as a server
Strengthened customer service skills
Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
Managed food and beverage orders efficiently, maintaining accuracy during high-volume periods.
Cashier
Hobby Lobby
Martinsburg, WV
08.2023 - 03.2025
- Strived to perform high quality customer service
Ran cash and card transactions using POS machine
Assisted customers with product information, providing recommendations and support.
- Paid attention to detail to ensure transactions properly and efficiently conducted
Welcomed customers and helped determine their needs.
inventory tracking of all store products for ordering and yearly stock records