Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in specializing individual patient experiences. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
4
4
years of professional experience
Work History
Aesthetician
Inner Radiance Medical Spa
Beckley, WV
12.2022 - 11.2023
Greeted customers upon arrival in a friendly manner.
Performed administrative duties such as filing documents or taking payments from customers.
Provided facial treatments such as deep cleansing, exfoliation, extraction and massage to clients.
Analyzed clients' skin type and condition to recommend appropriate products and treatments.
Kept records of customer treatments and progress notes.
Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
Set up appointments and promoted new products and services to help meet business objectives.
Center Helper
Genesis Health Center
Ansted, WV
04.2020 - 08.2020
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Receptionist
The Resort of Glade Springs
Ansted, WV
Verified visitors' identification cards before allowing access to the building.
Assisted with special projects assigned by management when required.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Scheduled appointments and maintained and updated appointment calendars.
Education
High School Diploma -
Midland Trail High School
Hico, WV
06-2020
Some College (No Degree) - Nursing Administration
West Virginia University Institute of Technology
Beckley, WV
Skills
Customer Education
Retail Sales
Multitasking and Organization
Patient Relations
Medical Terminology Knowledge
Patient Care and Safety
HIPAA
Patient-Focused Care
Client Documentation
Timeline
Aesthetician
Inner Radiance Medical Spa
12.2022 - 11.2023
Center Helper
Genesis Health Center
04.2020 - 08.2020
Receptionist
The Resort of Glade Springs
High School Diploma -
Midland Trail High School
Some College (No Degree) - Nursing Administration
West Virginia University Institute of Technology
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