Ryleigh Livingston
Bradford,PA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
4
4
years of professional experience
Work History
Lead Teacher
ABC Grow With Me Childcare
Bradford, PA
08.2021 - 08.2022
- Organized activities to promote physical, mental and social development of each child
- Maintained secure and disciplined classroom to provide positive learning environment
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts
Floral Sales Associate
Graceful Blooms Flower Shop
Bradford, PA
08.2022 - 10.2023
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Collected payments and provided accurate change
- Developed trusting relationships with customers by making personal connections
Cashier
Tops Friendly Markets
Bradford, PA
07.2020 - 08.2021
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
Customer Service Representative
Staci Werlau State Farm
Olean NY
10.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Associate Of Business Administration - Business Administration
Penn State
State College, PAHigh School Diploma -
Bradford Area High School
Bradford, PA06.2022
Skills
- Product Recommendations
- Merchandise Display
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Problem-solving abilities
- Data Entry
Timeline
Customer Service Representative
Staci Werlau State Farm
10.2023 - Current
Floral Sales Associate
Graceful Blooms Flower Shop
08.2022 - 10.2023
Lead Teacher
ABC Grow With Me Childcare
08.2021 - 08.2022
Cashier
Tops Friendly Markets
07.2020 - 08.2021
High School Diploma -
Bradford Area High School
Associate Of Business Administration - Business Administration
Penn State