Ryleigh Nichole Hayes
Greenville,NC
Summary
Dynamic and versatile professional with experience at Hayes Heating and Air, adept in electrical maintenance and customer service. Excelled in enhancing system safety and efficiency, while maintaining high service standards at Santino's Pizza and Subs. Proven ability in wire installation and multitasking, consistently meeting project deadlines and elevating customer satisfaction.
Overview
8
8
years of professional experience
Work History
Electrician Helper
Hayes Heating and Air
10.2016 - Current
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
- Effectively managed time and prioritized tasks, ensuring project deadlines were met without compromising quality of work.
- Addressed concerns and resolved issues related to electrical systems under supervision.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Optimized work readiness with organized tools and spaces.
- Followed safety procedures to maintain safe work environment.
- Gathered parts, supplies, and tools in preparation for each workday or new job.
- Used hand and power tools to cut, bend and shape wires.
Waitress
Santino's Pizza and Subs
11.2020 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Associate of Science - Political Science
East Carolina University
Greenville, NC05.2028
High School Diploma -
South Columbus High School
Tabor City, NC06.2024
Skills
- Hand and power tool use
- Wire Installation
- Electrical Maintenance
- Wiring diagrams
- Systems maintenance
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Cleanliness
- Payment Processing
- Service prioritization
- Memory retention
- Complaint resolution
- Accurate money handling
Languages
Spanish
Elementary
Timeline
Waitress
Santino's Pizza and Subs
11.2020 - 11.2022
Electrician Helper
Hayes Heating and Air
10.2016 - Current
Associate of Science - Political Science
East Carolina University
High School Diploma -
South Columbus High School
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