Rylen Thomson

Managed day-to-day operations for a commercial/residential pool maintenance company, overseeing 225 active accounts. Scheduled service routes, performed water testing and chemical balancing, handled client communications and billing, and coordinated technician assignments to ensure timely, compliant service.

• Conducted door-to-door presentations to educate potential customers on solar energy solutions.
• Utilized CRM software to track leads and manage customer interactions efficiently.
• Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
• Participated in training sessions to enhance sales techniques and product knowledge continuously.
• Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.

• Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
• Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
• Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
• Assisted in training new servers on menu knowledge and service protocols.