Summary
Overview
Work History
Education
Skills
Timeline
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Ryley Collins

Pocatello,ID

Summary

Dynamic shift leader with expertise in team leadership, cash handling, and customer service. Proven track record in training staff and ensuring compliance with health regulations to enhance operational efficiency.

Overview

6
6
years of professional experience

Work History

Shift Leader

Papa Murphy's
540 Yellowstone Ave, Pocatello, ID, 83201
06.2023 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality food preparation.
  • Trained and mentored new team members on operational standards and best practices.
  • Implemented inventory management processes to reduce waste and maintain stock levels.
  • Ensured compliance with health and safety regulations during food handling and preparation.
  • Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.

Crew Member

Burger King
1440 N Main St, Pocatello, ID, 83204
04.2020 - 08.2021
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth customer experiences.
  • Trained new crew members on operational procedures and customer service standards.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

New Horizon High School
Pocatello, ID

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Staff training and development
  • Inventory counts

Timeline

Shift Leader

Papa Murphy's
06.2023 - Current

Crew Member

Burger King
04.2020 - 08.2021

High School Diploma -

New Horizon High School