RYLEY PAYAN
North Plainfield
Summary
Dedicated and adaptable professional with experience in water treatment operations, delivery logistics, customer service, and retail. Strong analytical, communication, and problem-solving skills with the ability to work independently and maintain high safety and service standards. Seeking long-term growth in a technical or operations-focused environment.
Overview
9
9
years of professional experience
Work History
Water Treatment Operator
NJ American Water
Bridgewater
01.2024 - 10.2025
- Monitored and analyzed treatment processes through SCADA systems.
- Performed chemical testing and made dosage adjustments based on grab samples.
- Managed and safely received chemical deliveries.
- Operated and maintained 36 water filters using SCADA controls.
- Collaborated with operators to adjust water flow and optimize treatment processes.
- Recorded lab and system data hourly for compliance and reporting.
DSP Driver
ATZL
Linden
08.2023 - 12.2023
- Completed daily delivery routes with consistent on-time performance.
- Managed schedules and routes to meet strict delivery targets.
- Provided excellent customer service and resolved issues promptly.
- Demonstrated reliability and independence in all assigned tasks.
Customer Service Representative
Daxko
05.2022 - 01.2023
- Resolved customer inquiries and escalated concerns efficiently.
- Guided team members on policy-related and complex customer issues.
- Assisted in training and development to improve service quality.
- Maintained high customer satisfaction through effective communication.
Shop Assistant
Avery Little Shop
Union City
08.2021 - 01.2022
- Operated laser-cutting machinery to create custom signage.
- Packaged products for shipment and customer pickup.
- Maintained an organized, production-ready workspace.
- Performed routine cleaning and machine upkeep.
Sales Associate
Whole Foods
Bound Brook
10.2019 - 07.2021
- Assisted customers with product selection to ensure positive experiences.
- Resolved concerns using strong communication skills.
- Processed transactions efficiently to maintain store flow.
- Uphold company service and presentation standards.
Sales Associate
Modell's
Watchung
09.2018 - 10.2019
- Supported customers in a fast-paced retail environment.
- Managed multiple tasks while meeting deadlines.
- Adapted to shifting store priorities and unexpected challenges.
- Ensured accurate payment processing and smooth checkout operations.
Writer
Jon Wigfall
05.2016 - 11.2016
- Wrote blog posts and promotional content for emerging artists.
- Conducted research to produce accurate and engaging articles.
- Published content across multiple hip-hop-focused platforms.
Education
High School Diploma -
North Plainfield High School
North Plainfield, NJ06.2019
Skills
- Water Treatment Operations
- SCADA Monitoring
- Customer Service
- Communication & Active Listening
- Critical Thinking & Problem Solving
- Time Management
- Adaptability
- Willingness to Learn
Interests And Creative Work
- Developed music video treatments for Mir Fontane.
- Production assistant for multiple music videos for artist Hanz.
- Scouted talent for upcoming creative projects.
Timeline
Water Treatment Operator
NJ American Water
01.2024 - 10.2025
DSP Driver
ATZL
08.2023 - 12.2023
Customer Service Representative
Daxko
05.2022 - 01.2023
Shop Assistant
Avery Little Shop
08.2021 - 01.2022
Sales Associate
Whole Foods
10.2019 - 07.2021
Sales Associate
Modell's
09.2018 - 10.2019
Writer
Jon Wigfall
05.2016 - 11.2016
High School Diploma -
North Plainfield High School