Rylie Ann Brown
Sioux Falls
Summary
To utilize my organizational, communication, and problem-solving skills cultivated through professional and educational experiences to ensure an efficient and proactive workflow.
Overview
4
4
years of professional experience
Work History
Property Manager
Lloyd Companies
05.2023 - 07.2025
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
Leasing Consultant
Elevate Living
06.2022 - 05.2023
- Delivered informative property tours to prospective residents
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Customer Service Representative - Customer Elation Representative
MAARC Agent
06.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Arts - Communication Studies
Southwest Minnesota State University
Marshall, MN01.2022
Skills
- Written and verbal communication
- Knowledge of technology
- Microsoft, Word, Excel, PowerPoint, Canva, Adobe Acrobat, Outlook, and Google Workspace
- Brought numerous properties occupancy to 90%
- Self-starter
- Team player
- Sought additional responsibility and joined professional development programs
- Customer service-focused
- Property management
Timeline
Property Manager
Lloyd Companies
05.2023 - 07.2025
Leasing Consultant
Elevate Living
06.2022 - 05.2023
Customer Service Representative - Customer Elation Representative
MAARC Agent
06.2021 - 03.2022
Bachelor of Arts - Communication Studies
Southwest Minnesota State University
Additional Roles and Opportunities (Lloyd)
- Lease-Up Manager
- New-Hire Trainer
- New-Hire Mentor
- After-hour emergency call respondent and delegator
- Selected and participated in the 2024 LPM Leadership Class
Similar Profiles
Averie MackeyAverie Mackey
Property Manager at Lloyd CompaniesProperty Manager at Lloyd Companies
Michael SchmidtmanMichael Schmidtman
Property Manager at Lloyd CompaniesProperty Manager at Lloyd Companies
Corie Jo JacksonCorie Jo Jackson
PROPERTY MANAGER at LLOYD COMPANIESPROPERTY MANAGER at LLOYD COMPANIES
Micheal D MoserMicheal D Moser
Delivery Assistant at Kraken LogisticsDelivery Assistant at Kraken Logistics
David PerdomoDavid Perdomo
Home Associate at WalmartHome Associate at Walmart