Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylie Barreto

Knoxville,TN

Summary

Seasoned Senior Sales Agent with robust experience in driving revenue growth, managing key accounts, and negotiating sales contracts. Strengths lie in strategic planning, team leadership, and client relationship management. Proven track record of improving sales performance through innovative strategies and solutions.

Overview

9
9
years of professional experience

Work History

Senior Sales Agent

Travelers Insurance
Knoxville, TN
02.2021 - Current
  • Consistently exceeded individual sales targets by 130%.
  • Oversaw development initiatives for employees
  • Provided expert guidance on project management and best practices.
  • Successfully trained and developed new hire class, resulting in agents' performance metrics of 110% or higher among multiple newly trained agents.
  • Increased agent engagement by 15% through new learning programs.
  • Developed and maintained relationships with key customers to ensure sales and customer satisfaction.

Server Team Lead and Trainer

First Watch
Knoxville, TN
05.2017 - 02.2021
  • Developed and implemented processes to optimize workflow and enhance operational efficiency.
  • Collaborated with various departments to foster a positive and productive work environment.
  • Assisted in resolving customer complaints regarding food quality or service delivery.
  • Identified opportunities for process improvements that could enhance server efficiency.
  • Facilitated team building activities to promote collaboration among staff members.
  • Lead and mentor a team of servers to ensure exceptional customer service and satisfaction.
  • Resolved customer complaints in an efficient, courteous manner while maintaining high standards of quality control.

Manger/Special Events Coordinator

Water into Wine
Knoxville, TN
01.2016 - 12.2017
  • Strategically developed business plans, focusing on marketing, sales, staffing, training, goal setting, and strategic planning
  • Managed a variety of restaurant operations, including catering, banquets, hosting, bartending, and serving
  • Spearheaded the development of efficient procedures for catering and banquets and coordinated the planning of promotions and events
  • Demonstrated strong organizational and interpersonal skills, effectively collaborating with diverse teams to meet client needs

Education

Associate of Science - Biology

Pellissippi State Community Collage
Knoxville, TN
01.2019

Skills

  • Project management
  • Interpersonal relationships
  • Creative problem-solving
  • Sales closing
  • Account Management
  • Performance Management
  • Verbal communication
  • Sales Presentations
  • Objection handling

Timeline

Senior Sales Agent

Travelers Insurance
02.2021 - Current

Server Team Lead and Trainer

First Watch
05.2017 - 02.2021

Manger/Special Events Coordinator

Water into Wine
01.2016 - 12.2017

Associate of Science - Biology

Pellissippi State Community Collage

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Rylie Barreto