Rylie Cox
Granbury,TX
Summary
Energetic and personable sales-focused professional with 5+ years of experience in customer-facing environment. Skilled at building customer relationship, identifying needs, and recommending solutions that increase satisfaction and drive revenue. Known for strong communication, professionalism, and results-driven approach in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Telemarketer/Sales Associate
Varsity Sports Unlimited
05.2026 - 06.2026
- Conducted outbound calls to promote products and services, engaging potential customers effectively.
- Managed customer inquiries and objections, providing accurate information and solutions to enhance satisfaction.
- Collaborated with team members to refine scripts and improve call strategies for better engagement outcomes.
- Utilized CRM software to track interactions and maintain up-to-date records of customer conversations.
Server/Bartender
The Pub McDonough
05.2025 - 04.2026
- Delivered exceptional customer service in high-volume dining environment.
- Trained new team members on menu offerings and service protocols effectively.
- Resolved customer complaints promptly, enhancing guest satisfaction and retention.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared and served a variety of alcoholic and non-alcoholic beverages consistently.
- Handled cash transactions accurately, ensuring compliance with financial procedures.
Server
Pastafina
05.2019 - 05.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and ensured timely delivery of meals to guests.
- Trained new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to streamline food preparation processes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Premier High School
Granbury, TX05.2022
Cosmetologist -
Ogle Cosmetology
Fort Worth, TX06.2025
Skills
- Call management
- Professional communication
- Sales enhancement
- Customer engagement
- Customer service
- Communication etiquette
- Cash handling
- Attention to detail
- Conflict Resolution
- Team Collaboration
Timeline
Telemarketer/Sales Associate
Varsity Sports Unlimited
05.2026 - 06.2026
Server/Bartender
The Pub McDonough
05.2025 - 04.2026
Server
Pastafina
05.2019 - 05.2025
Cosmetologist -
Ogle Cosmetology
High School Diploma -
Premier High School