Rylie Craft
Riverside,USA
Summary
Motivated and dependable customer service, case management and sales professional with experience in door-to-door sales, retail operations, and customer support. Recognized for strong communication skills, leadership potential, and exceeding sales goals. Experienced working flexible shifts, handling fast-paced environments, and providing excellent customer service.
Overview
3
3
years of professional experience
Work History
Service and Food Champion
Taco Bell
Riverside, CA
01.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Handled customer inquiries and resolved issues to enhance overall satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Implemented cash-handling procedures that reduced errors in daily transactions.
Case Management / Care Taker
03.2025 - 01.2026
- Assisted clients with daily living activities and support needs
- Maintained a safe, organized, and supportive environment
- Demonstrated patience, communication, and problem-solving skills
- Personal Care (ADLs): Bathing, grooming, dressing, toileting, and feeding.
- Health Maintenance: managing medication schedules, and transporting to doctor appointments.
- Household Support: Light housekeeping, laundry, and grocery shopping. Maintain payments on all bills in a timely manner
- Meal Preparation: Planning and preparing nutritious meals, including adhering to dietary restrictions.
- Emotional Support & Companionship: Engaging in social activities, providing encouragement, and reducing isolation.
- Mobility Assistance: Helping with transferring (bed/chair) and walking.
Sales Representative
KSE Systems
San Bernardino
05.2024 - 03.2025
- Promote and sell TruConnect phones and tablets through door-to-door sales
- Build customer relationships and explain product benefits clearly
- Consistently meet and exceed sales expectations
- Top-performing representatives within the first month
- Earned a promotion based on performance and leadership abilities
Customer Service Representative
ARCO AM/PM Gas Station
Riverside
10.2023 - 04.2024
- Assisted customers with purchases while providing friendly, efficient service
- Organized and restocked cooler inventory and unpacked incoming deliveries
- Maintained cleanliness and safety of store interior and gas pump areas
- Prepared food items and completed routine sanitation and cleaning tasks
- Adapted to flexible scheduling, including morning and overnight shifts
Education
Associate of Science - Biological Sciences
Riverside City College
Riverside, CA06-2031
Skills
- Reliability and punctuality
- Efficient multitasking
- Customer service focus
- Strong teamwork
- Cleanliness and hygiene
- Food safety
- Health and safety regulations
Timeline
Service and Food Champion
Taco Bell
01.2026 - Current
Case Management / Care Taker
03.2025 - 01.2026
Sales Representative
KSE Systems
05.2024 - 03.2025
Customer Service Representative
ARCO AM/PM Gas Station
10.2023 - 04.2024
Associate of Science - Biological Sciences
Riverside City College