RYLIE EDMONSON
Simi Valley
Summary
Dynamic professional with extensive experience in high-volume dining environments, including Cork and Batter Roadhouse. Proven ability to enhance customer satisfaction through personalized service and menu expertise. Skilled in Microsoft Excel and adept at adapting to fast-paced situations, consistently driving repeat business and fostering strong team collaboration.
Overview
11
11
years of professional experience
Work History
Server
Cork and Batter Roadhouse
Simi Valley
01.2025 - Current
- Assisted customers in menu selections, enhancing their dining experience through personalized recommendations.
- Utilized the Toast system to process orders and manage transactions, ensuring accurate billing and record-keeping.
- Adapted to changing priorities and high-pressure situations, maintaining service quality during busy periods.
- Monitored dining area for guest needs, proactively addressing requests to enhance overall satisfaction.
Admin. Assistant/Receptionist
US Data Corporation
Westlake Village
10.2021 - Current
- Managed multi-line phone system, processed orders via CRM, and maintained Excel data sheets while ensuring accurate invoice input through QuickBooks.
- Handle clientele payments/ Sensitive information.
- Provided crucial front-office support and facilitated smooth communication between clients and internal teams.
- Coordinated effectively with various departments, ensuring seamless information flow and contributing to a cohesive work environment.
- Fostered strong interdepartmental relationships, enhancing overall organizational communication and productivity in a fast-paced corporate environment.
Server/Bartender
The Pizza Cookery
Thousand Oaks
01.2020 - 09.2021
- Meticulously managed bar inventory, crafted cocktails with precision, and ensured compliance with food safety regulations in a fast-paced environment.
- Implemented innovative upselling strategies, boosting average check size and enhancing overall customer satisfaction in a high-volume setting.
- Mentored new team members on service protocols and beverage knowledge, contributing to a cohesive and knowledgeable front-of-house team.
Server
California Pizza Kitchen
Simi Valley
09.2014 - 08.2019
- Delivered exceptional service in high-volume restaurant, fostering guest loyalty and driving repeat business through personalized interactions.
- Cultivated strong team dynamics, ensuring seamless coordination during peak hours to maintain efficiency and elevate dining experiences.
- Managed complex orders with precision, minimizing errors and enhancing customer satisfaction through attentive service and menu knowledge.
Education
High School Diploma -
Moorpark College
Moorpark, CASkills
- Microsoft Excel
- Microsoft Word
- CRM systems
- Food safety compliance
- Menu knowledge
- Attentiveness
- Adaptability
- Order processing
Timeline
Server
Cork and Batter Roadhouse
01.2025 - Current
Admin. Assistant/Receptionist
US Data Corporation
10.2021 - Current
Server/Bartender
The Pizza Cookery
01.2020 - 09.2021
Server
California Pizza Kitchen
09.2014 - 08.2019
High School Diploma -
Moorpark College