Rylie Elliott
Loretto,KY
Summary
Dedicated Patient Care Technician with experience in providing direct patient care in a Neurosurgical ICU. Proficient in vital signs monitoring, CPR, and developing individualized care plans to improve patient well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician, Neurosurgical ICU
Norton Healthcare
Louisville, KY
09.2024 - Current
- Provided direct patient care by assisting with daily activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records and documentation in electronic health systems.
- Assisted in the preparation and transportation of patients for diagnostic procedures.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Customer Service Representative
XPO
Lexington, KY
08.2022 - 09.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Implemented process improvements to enhance customer satisfaction and efficiency.
- Collaborated with cross-functional teams to address complex customer issues promptly.
- Monitored fleet performance and ensured compliance with safety regulations.
- Communicated effectively with drivers to address issues and provide support.
Direct Support Professional
Blessed Assurance
Boston, KY
01.2020 - 08.2022
- Provided direct support to individuals with developmental disabilities, enhancing daily living skills and independence.
- Developed and implemented individualized care plans, ensuring alignment with client goals and needs.
- Coordinated recreational activities, promoting social integration and community engagement among clients.
- Trained and mentored new staff on best practices in client care and safety protocols.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Administered medications accurately according to established protocols and patient needs.
Education
High School Diploma -
Crossroads High School
Granite FallsSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
Certification
- First Aid/CPR Certified
Timeline
Patient Care Technician, Neurosurgical ICU
Norton Healthcare
09.2024 - Current
Customer Service Representative
XPO
08.2022 - 09.2024
Direct Support Professional
Blessed Assurance
01.2020 - 08.2022
High School Diploma -
Crossroads High School