Venezuela Penn
Homestead,PA
Summary
Objective is to evolve as a Health worker with the responsibility to protect and improve the health of my communities. Through a strong work ethic, I demonstrate the ability to develop internal and external communications to satisfy the customer’s needs. As a personal care worker I draw on my compassion, initiative and ability to work independently to ensure the health and safety of all clients. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 10 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
11
11
years of professional experience
Work History
Patient Care Technician, ICU
UPMC Presbyterian Hospital
02.2023 - Current
- Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
- Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
- Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Enhanced patient comfort by providing compassionate care, addressing concerns, and maintaining open communication.
- Skillfully managed time-sensitive tasks such as blood draws or IV insertions while maintaining a high level of attention to detail on each procedure performed.
- Streamlined workflow processes by assisting with admissions, discharges, and transfers of patients within the ICU unit.
- Participated in ongoing professional development opportunities such as workshops or training sessions to remain current on industry standards related to Patient Care Technician roles in an ICU setting.
- Maintained accurate patient charts.
Phlebotomist
Vitalant
05.2022 - 10.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including high school teens, geriatric, and challenging cases.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
LEAD PCT
Emerus Holdings, Inc. AHN Brentwood - Brentwood, P
01.2021 - 04.2022
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
- Ensured a safe and supportive learning environment by enforcing strict adherence to clinical policies and procedures.
- direct patient care, assisting with activities of daily living, employs critical thinking skills when identifying and responding to abnormal findings, reporting such to the nurse immediately; maintains simple drainage devices; takes patient vital signs, perform blood glucose checks, perform EKGs, monitor intake and output, and maintain related records; perform skin preps and prepares patient for procedures as directed. I also manage the kitchen and order all food for patients, snacks for employes and train new PCA's
Certified Nursing Assistant
Heritage Valley Kennedy
06.2019 - 01.2020
- Provides direct patient care appropriate to age, culture, and developmental needs under the direction of the Professional Nurse
- Works closely with patients to provide physical assistance with daily living tasks, such as dressing, bathing, feeding, toileting, vital signs, catheter care, answering call lights, assisting with ambulation, turning, and ensuring patient safety
- Technical skills may include obtaining 12 lead EKG, setting up respiratory equipment, glucometer monitoring, bladder catheterization and transcribing orders, when indicated.
Certified Nursing Assistant
Paramount Senior Living at South Hills
04.2019 - 06.2019
- As a CNA at Paramount my responsibilities include assisting residents with the activities of daily living, such as bathing, and getting to meals
- I am also the asset the residents’ skin everyday to check and see if there are any problem that I might need reported to the nurse
- I also assist with ambulation of residents some require the Hoyer lift others just a little assistance standing.
Nursing Assistant II
Allegheny Health Network West Penn Hospital
10.2018 - 02.2019
- As a Nursing Assistant II my role grew
- I was still responsible for all the nursing assistant I duty’s but after taking a class at the hospital I was able to draw blood on patients, ECG’s, straight catheterization, enemas, collect urine and stool samples, and dry dressing change
Nursing Assistant I
Allegheny Health Network West Penn Hospital
02.2018 - 10.2018
- As a Nursing assistant in the hospital on a cardiac unit my responsibilities include assisting the patients with activities of daily living such as bathing, eating, and assist using the restroom
- I was also responsible for getting and charting vitals on the patients also hourly rounding making sure patients had all they needed
- Around the unit I would stock gloves, isolation carts, phlebotomy trays and answering the unit phone when things got busy.
Account Manager, Retention Department (Customer Service Representative)
IBEX Global
01.2017 - 02.2018
- Assist incoming customer calls in regards with billing questions and payment processing
- Resolve customers issues with their accounts through research and then apply correct updates to their accounts
- Inform customers details of new programming and if applicable new services to their accounts
- Schedule installation appointments; send out cable equipment to customers; assist customers with equipment returns and programming.
Direct Care Worker
02.2016 - 12.2017
- Home personal nurse for client, Mr
- Cecchini, a client with chronic illness who requires intensive daily assistance
- My daily responsibilities include home management tasks such as meals preparations, grocery shopping, bathing and dressing
- I also assist the client with outside travelling for medical appointments, food shopping and banking needs
- I also dispense and monitor medications as prescribed by medical professionals
- Also ensure home is free of any safety issues
- I assist in administrative responsibilities with client’s household financial obligations; balance personal accounts; open mail; file legal and health documents
- Also gather and prepare expense documents for the filing of his taxes
- Also, schedule client’s medical appointments
- Working with the client I gained organizational and critical thinking skills.
Home Health Aide
Open Systems Health Care
08.2015 - 02.2016
- My responsibilities at Open Systems Health Care followed those of a home health aide
- My duties included travel to a client’s home to assist with their daily living activities which include meal preparations, feeding, domestic cleaning, food shopping and personal hygiene.
Temporary Packer
SPARTIN Staffing a TRUEBLUE Company
10.2014 - 01.2015
Certified Nurses’ Aide, Home Health Aide
Christian Home Health Care
02.2014 - 10.2014
- Assisted patients with daily living activities; Light Housekeeping; Prepared daily meals and accompanied patients to medical appointments.
Education
Phlebotomy Diploma - Allied Health
Community College of Allegheny County
West Mifflin, PA12.2021
Certified Nursing Diploma - Nursing
Community College of Allegheny County
Pittsburgh, PA06.2012
High School Diploma -
Wilkinsburg High School
Wilkinsburg, PA06.2008
Skills
- Vital signs monitoring
- Professionalism and Ethics
- Documentation accuracy
- Medical Terminology Familiarity
- Patient Safety Protocols
- Continuing Education Commitment
- Emergency Response Preparedness
- Electrocardiogram Monitoring
- Specimen Collection
- Blood Glucose Monitoring
- Qualified in patient transport
- Strong Work Ethic
Timeline
Patient Care Technician, ICU
UPMC Presbyterian Hospital
02.2023 - Current
Phlebotomist
Vitalant
05.2022 - 10.2022
LEAD PCT
Emerus Holdings, Inc. AHN Brentwood - Brentwood, P
01.2021 - 04.2022
Certified Nursing Assistant
Heritage Valley Kennedy
06.2019 - 01.2020
Certified Nursing Assistant
Paramount Senior Living at South Hills
04.2019 - 06.2019
Nursing Assistant II
Allegheny Health Network West Penn Hospital
10.2018 - 02.2019
Nursing Assistant I
Allegheny Health Network West Penn Hospital
02.2018 - 10.2018
Account Manager, Retention Department (Customer Service Representative)
IBEX Global
01.2017 - 02.2018
Direct Care Worker
02.2016 - 12.2017
Home Health Aide
Open Systems Health Care
08.2015 - 02.2016
Temporary Packer
SPARTIN Staffing a TRUEBLUE Company
10.2014 - 01.2015
Certified Nurses’ Aide, Home Health Aide
Christian Home Health Care
02.2014 - 10.2014
Phlebotomy Diploma - Allied Health
Community College of Allegheny County
Certified Nursing Diploma - Nursing
Community College of Allegheny County
High School Diploma -
Wilkinsburg High School
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