RYLIE FEWELL
Burnsville,US
Summary
Dynamic professional with a strong work ethic and proven leadership skills, honed at Cedar Fair Entertainment. Expertise in staff supervision and customer relationship development, consistently resolving issues to enhance guest experiences. Committed to safety oversight and employee development, fostering a collaborative team environment that drives operational success. Motivated Political Science student at Iowa State University with a strong passion for law and public service, aspiring to contribute to meaningful change as a lawyer and politician.
Overview
4
4
years of professional experience
Work History
SERVER
HICKORY PARK RESTURAUNT CO.
Ames, US
08.2024 - 01.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used focus and memorization skills to keep track of tables and remember orders.
- Resolved customer complaints and inquiries in a timely manner.
RIDE OPERATIONS SUPERVISOR
CEDAR FAIR ENTERTAINMENT- VALLEYFAIR
Shakopee, US
04.2021 - 08.2024
- Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.
- Oversaw staff development, training and performance management.
- Conducted regular performance reviews and provided feedback to team members.
- Resolved customer service issues and complaints in a timely and professional manner.
- Ensured compliance with all safety regulations in the workplace to protect personnel and assets.
Education
BACHELOR OF ARTS (B.A.) - POLITICAL SCIENCE
IOWA STATE UNIVERSITY
Ames, IA, US05.2027
Minor - Criminal Justice
Iowa State University
Ames, IA05-2027
Minor - Public Relations
Iowa State University
Ames, IA05-2027
Skills
- Staff supervision
- Public speaking
- Verbal and written communication
- Safety oversight
- Customer relationship development
- Employee development
- Strong work ethic
- Teamwork and collaboration
- Attention to detail
References
References available upon request
Timeline
SERVER
HICKORY PARK RESTURAUNT CO.
08.2024 - 01.2025
RIDE OPERATIONS SUPERVISOR
CEDAR FAIR ENTERTAINMENT- VALLEYFAIR
04.2021 - 08.2024
BACHELOR OF ARTS (B.A.) - POLITICAL SCIENCE
IOWA STATE UNIVERSITY
Minor - Criminal Justice
Iowa State University
Minor - Public Relations
Iowa State University
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