Rylie Manshack

• Prepared espresso beverages to ensure quality and consistency.
• Operated coffee brewing equipment and maintained cleanliness standards.
• Assisted customers with product selection to enhance their experience.
• Monitored inventory levels and restocked supplies as needed.
• Fast paced environment
• Developed customer loyalty through personalized service and engagement strategies.
• Managed cash register operations, ensuring accuracy in transactions and reports.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Provided friendly, effiecient customer service by taking orders, preparing espresso drinks to recipe standards, handling cash and card transactions, keeping my workstations cleaned and stocked, and supporting teammates to ensure smooth daily operations. As well as, there was a cafe which involved food. For that being said sometimes I would help the kitchen prepare!

• 4.383 GPA