Rylie Morris
Brentwood,CA
Summary
Hardworking Esthetician bringing 8 months of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waxer
Radiant Waxing
02.2024 - Current
- Developed strong rapport with clients through excellent communication skills, resulting in positive reviews and referrals.
- Performed specialized techniques in Brazilian, bikini, and full-body waxing for diverse clientele needs.
- Maintained a retention and rebooking rate of at least 68%.
- Educated clients and stayed up to date on current home care to aid in results.
- Adapted techniques for each individual clients needs.
- Remained well-versed in waxing and products contraindications
Barista
Dutch Bros
09.2022 - 07.2023
- Developed the ability to remember customer names and address them by name.
- Continued to broaden my understanding of coffee styles and varieties.
- Cleaned the counters, machines, tools, and work areas every day.
- Served over 200 customers individually prepared coffee drinks every day.
- Cleaned and sanitized work areas every 1-2 hours to prevent infections and maintain store professionalism.
- Made product recommendations based on a thorough understanding of each customer's needs and preferences.
- Kept up with my attendance and punctuality on a regular basis.
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.
Barista
Safeway/Starbucks
06.2020 - 07.2021
- Continued to broaden my understanding of coffee styles and varieties.
- Continued to broaden my understanding of coffee styles and varieties.
- Prioritized drink requests while managing interruptions.
- Cleaned the counters, machines, utensils, and seating areas every day.
- Made product recommendations based on a thorough understanding of each customer's needs and preferences.
- Gave customers detailed information on beverage preparation and offered samples of the latest brews.
- Kept up with my attendance and punctuality on a regular basis.
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.
- Ingredients and recipes for numerous specialty drinks were memorized.
- Learned every menu preparation as well as numerous off-label drinks to meet all customer needs.
- With quick, efficient service, I was able to keep the line and crowd under control.
- Followed all merchandising, stocking, and storage procedures.
- Was in charge of making coffee, cleaning the dining areas, restocking, and other opening duties.
E-Commerce Personal Shopper
Safeway
06.2020 - 07.2021
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
- Answered numerous calls per shift to help customers with their questions and concerns.
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
- Solved organizational issues, improved operations, and provided excellent customer service.
Education
Esthetics - Esthetics
Paul Mitchell The School - East Bay
Pleasant Hill, CA10.2023
Skills
- Multitasking
- Active listener
- Engaging personality
- Quick and efficient
- Conflict resolution and exceptional problem solving
- Detail oriented
- Positive attitude
- Exceptional organization and hygiene skills
Certification
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- Esthetician License - State Board of Cosmetology.
Timeline
Waxer
Radiant Waxing
02.2024 - Current
Barista
Dutch Bros
09.2022 - 07.2023
Barista
Safeway/Starbucks
06.2020 - 07.2021
E-Commerce Personal Shopper
Safeway
06.2020 - 07.2021
Esthetics - Esthetics
Paul Mitchell The School - East Bay
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- Esthetician License - State Board of Cosmetology.
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