Rylie Struckmann
Wentzville,MO
Summary
Skilled Behavioral Health Technician with a Bachelor's degree in Psychology and extensive mental health services background. Supported numerous clients in large residential treatment facility and played key role in achievement of positive client outcomes. Excellent communications and client management skills leading to desirable results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Preferred Family Healthcare Inc.
07.2023 - Current
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Provided crisis intervention services, successfully de-escalating situations and ensuring client safety.
- Utilized creative problem-solving abilities to address complex client needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in client progress.
Delivery Driver
Jimmy John's
02.2023 - 07.2023
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Server
Colton's Steak House & Grill
03.2022 - 09.2022
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Bachelor of Science - Psychology
Truman State University
Kirksville, MO12.2023
No Degree - Psychology
George Mason University
Fairfax, VAHigh School Diploma -
Holt High School
Wentzville, MO05.2019
Skills
- Crisis handling
- Incident Reporting
- Mental Health Support
- Records Management
- Client Transportation
- Documentation skills
- Conflict de-escalation/Resolution
Certification
- Certified Level I Med Aide, Preferred Family Healthcare - 11/23-11/25
- CPR certified, Preferred Family Healthcare - 8/23-8/25
- Insulin Administration certified, Preferred Family Healthcare - 12/23-12/25
- CPI certified, Preferred Family Healthcare - 5/24-5/26
Timeline
Behavioral Health Technician
Preferred Family Healthcare Inc.
07.2023 - Current
Delivery Driver
Jimmy John's
02.2023 - 07.2023
Server
Colton's Steak House & Grill
03.2022 - 09.2022
Bachelor of Science - Psychology
Truman State University
No Degree - Psychology
George Mason University
High School Diploma -
Holt High School
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