Rylie Westfall
Kailua-Kona
Summary
Dedicated and professional customer service provider with over 5 years experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
The Thirsty Whale
05.2021 - 05.2023
- Served food and beverages individually to over 100 customers daily with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/Bartender
Brews Brothers LLC
09.2021 - 01.2022
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving a vast collection of craft beers.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Patron Mexican Bar & Grill
01.2019 - 03.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Sociology And Criminal Justice
University of Wisconsin - La Crosse
La Crosse, WI05.2021
Skills
- High-Volume Dining
- Menu Memorization
- Special Dietary Requirements
- Cash Handling
- Quality Control
- Anticipating Guest Needs
Certification
- Bartending License - 2021-Present
Timeline
Server/Bartender
Brews Brothers LLC
09.2021 - 01.2022
Server/Bartender
The Thirsty Whale
05.2021 - 05.2023
Server/Bartender
Patron Mexican Bar & Grill
01.2019 - 03.2021
Bachelor of Science - Sociology And Criminal Justice
University of Wisconsin - La Crosse