Rylinn Stafford
Wellston,OK
Summary
Dynamic and adaptable professional with a proven track record in customer service and sales, notably at Sonic and Leece Boutique. Excelled in enhancing guest satisfaction and loyalty through exceptional communication and a strong work ethic. Skilled in payment processing and teamwork, consistently contributing to positive team dynamics and improved store performance.
Overview
2023
2023
years of professional experience
Work History
Carhop
Sonic
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Sales Associate
Leece Boutique
05.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Wellston High School
Wellston, OK05.2022
Skills
- Good communication
- Strong work ethic
- Promptness and punctuality
- Guest satisfaction
- Phone etiquette
- Memory retention
- Salesmanship
- Quality assurance
- Payment processing
- Friendly attitude
- Excellent customer service
- Fast and efficient
- Willing to learn
- Teamwork and collaboration
- Quick learner
- Customer service
Timeline
Sales Associate
Leece Boutique
05.2022 - 09.2022
Carhop
Sonic
High School Diploma -
Wellston High School
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