Dynamic and results-driven professional with a diverse background in customer service, team leadership, and community engagement. Adept at leading teams, delivering exceptional service, and managing operations in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dispensary Sales Associate
Stiiizy Jarupa Valley
04.2025 - Current
Developed strong customer relationships to enhance satisfaction and loyalty.
Executed product knowledge to improve sales performance.
Assisted in visual merchandising efforts to create appealing displays that attract customers.
Provided personal experiences and opinions to build rapport and ensure repeat customers.
Memorized daily deals and promotions to boost sales.
Shift Lead
Rad Coffee
10.2022 - 03.2025
Supervise a team of baristas to develop a streamlined and efficient workflow in a fast-paced coffee shop environment.
Manage opening and closing duties, including cash handling, daily reconciliations, and ensuring the store is properly secured.
Demonstrate extensive knowledge of beverages and recipes, educating customers on menu options and promotions.
Intern
Pomona Valley Pride Center
01.2024 - 05.2024
Conducted in-depth research on LGBTQ+ policies, community needs, and social issues to inform and facilitate program development.
Designed and lead a class on the importance of gender studies in higher education.
Collaborated with staff and fellow interns to improve services and provide resources to the LGBTQ community.
Sales Associate / Keyholder
Lush Cosmetics
10.2020 - 06.2022
Provided stellar customer service and oversaw visual merchandising and product displays, curating an inviting and personalized shopping experience.
Performed opening and closing duties as a keyholder, ensuring security protocols and store operations were met.
Helped achieve sales targets through product knowledge and selling techniques.