Ryon Nyak
Anchorage,AK
Summary
Driven professional with a robust background in both technical and customer service roles, notably as a Fixed Cyber Technician with the United States Air National Guard. Excelled in enhancing client satisfaction and operational efficiency through meticulous attention to detail and superior troubleshooting skills. Proven track record in mastering new technologies and improving processes, contributing to significant team and organizational achievements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fixed Cyber Technician
United States Air National Guard
JBer
06.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Sales Representative
The North Face Inc.
Anchorage, AK
11.2022 - 02.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Health Information Technician
Medical Network Of Alaska
Anchorage, AK
08.2020 - 07.2022
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Collaborated with interdisciplinary teams to develop care plans, promoting optimal patient outcomes through accurate documentation and communication.
- Organized educational seminars for healthcare providers on proper documentation techniques, leading to more accurate reimbursement claims submissions.
Education
Military Degree - Information Technology
81'st Training Group
Biloxi, MS02.2024
High School Diploma -
Bartlett High School
Anchorage, AK05.2019
Skills
- Attention to Detail
- Customer Service
- Mechanical Aptitude
- Multitasking and Organization
- Troubleshooting
- Work Planning and Prioritization
- Information tracking
- Written/Verbal Communication
Certification
CompTIA Sec +
Timeline
Fixed Cyber Technician
United States Air National Guard
06.2023 - Current
Sales Representative
The North Face Inc.
11.2022 - 02.2023
Health Information Technician
Medical Network Of Alaska
08.2020 - 07.2022
Military Degree - Information Technology
81'st Training Group
High School Diploma -
Bartlett High School