Ryshaun Conover
Brick,nj,NJ
Summary
Driven and dynamic Assistant Manager at Planet Fitness, adept in operations management and staff supervision. Leveraged budgeting and training skills to enhance customer satisfaction and streamline financial reporting, achieving significant reductions in discrepancies. Excelled in fostering team relationships and implementing cost control measures, showcasing a results-oriented approach to business administration and employee development.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Planet Fitness
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Massage Therapy Instructor
American Institute
06.2015 - 10.2021
- Coordinated community outreach events, offering students the opportunity to practice their skills in real-world settings while promoting the program to potential clients and employers.
- Implemented an interactive approach to instruction, fostering a positive classroom environment conducive to learning and open communication.
- Facilitated workshops on self-care strategies for practitioners, emphasizing the importance of maintaining physical wellness as a successful massage therapist.
- Participated in ongoing professional development activities to maintain knowledge of industry standards and best practices for teaching massage therapy courses.
- Maintained accurate records of student attendance, progress, and performance, adhering to institutional requirements for documentation.
- Advised students on career paths within the massage therapy industry based on individual strengths and interests, guiding them toward fulfilling professional pursuits.
- Organized guest lectures from industry professionals, exposing students to current trends and career opportunities within the field of massage therapy.
- Evaluated student performance through written tests and practical assessments, providing constructive feedback for growth and improvement.
Education
Bachelor Of Administration - Medical Technology
Rutgers University
New Brunswick, NJ06.2004
Skills
Budgeting
Training
Cost Control
Project Management
Staff supervision
Business planning
Business administration
Employee scheduling
Operations management
Timeline
Assistant Manager
Planet Fitness
05.2021 - Current
Massage Therapy Instructor
American Institute
06.2015 - 10.2021
Bachelor Of Administration - Medical Technology
Rutgers University