Summary
Work History
Education
Skills
Timeline
Generic
Alien Sherly Cartagena

Alien Sherly Cartagena

Methuen,MA

Summary

Skilled in delivering exceptional customer service and maintaining an organized sales environment. Demonstrated attention to detail and effective time management, contributing to consistent sales targets and enhanced customer satisfaction.

Work History

Associate

Cost Plus World Market, Inc
  • Collaborated with team members to achieve store sales targets consistently.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
  • Processed returns and exchanges efficiently, maintaining customer satisfaction while adhering to company policies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
  • Worked to meet or exceed targets for credit card applications, and specific product promotions.

Education

Bachelor Of Public Administration - Public Administration

Brawijaya University
Indonesia
06.2015

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • MS office

Timeline

Associate

Cost Plus World Market, Inc

Bachelor Of Public Administration - Public Administration

Brawijaya University
Alien Sherly Cartagena