Alondra Guerrero
Denver,CO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Associate
Cost Plus World Market
09.2022 - 08.2024
- Develop and maintain excellent customer service skills to provide a positive shopping experience for customers at Cost Plus World Market
- Maintain clean and organized store shelves and displays, ensuring a visually appealing shopping experience for customers
- Assist in restocking merchandise on the sales floor to ensure a well-stocked inventory for customers at Cost Plus World Market
- Collaborate with team members to create attractive store displays and product arrangements that highlight the unique offerings at Cost Plus World Market
- Assist in implementing creative visual merchandising strategies to attract and engage customers at Cost Plus World Market
- Provide product knowledge and recommendations to customers, helping them make informed purchasing decisions at Cost Plus World Market
- Maintain a positive and professional attitude when interacting with customers, ensuring that they feel welcome and valued at Cost Plus World Market.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Wendys
08.2021 - 02.2022
- Maintain an accurate cash drawer, ensuring all transactions are recorded correctly and balancing the cash register at the end of each shift
- Handling customer complaints and resolving issues in a professional and efficient manner
- Provide excellent customer service by greeting and assisting customers with their orders and inquiries
- Assist in training new cashiers and provide ongoing support and guidance to ensure a high level of customer service and cash handling accuracy
- Ensure that all food safety and sanitation guidelines are followed, including proper handwashing, food storage, and preparation procedures
- Maintain a clean and organized work area, including restocking supplies and ensuring equipment is properly cleaned and sanitized
- Maintain a clean and organized cashier station, including wiping down surfaces, restocking supplies, and disposing of trash properly.
Education
High School Diploma -
Brewer High School
Fort Worth, TX05.2022
Skills
- Adaptability
- Customer service
- Visual merchandising
- Problem-solving
- Attention to detail
- Collaboration
Timeline
Retail Associate
Cost Plus World Market
09.2022 - 08.2024
Cashier
Wendys
08.2021 - 02.2022
High School Diploma -
Brewer High School
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