Samantha McDaniel
Aquity Solutions
Clarksville,United States
1
Certification
16
years of professional experience
Naturally personable, I hope to bring my strengths of motivation, resiliency, and loyalty to your organization. Enthusiastic toward meaningful work and accomplishment. A hardworking and passionate job seeker with organizational skills eager to secure a position with the team. Ready to help the team achieve company goals.
Work History
Provider Service Advocate
2 Years 3 Months- Acted as a consultative liaison for healthcare providers, delivering expert guidance on Medicare billing compliance, claims submission protocols, and CMS regulatory standards for accurate and timely reimbursement.
- Executed federal compliance operations for Centers for Medicare & Medicaid Services (CMS) in high-volume contractor environment, ensuring adherence to federal healthcare regulations.
- Managed a high-volume inbound caseload, de-escalating provider concerns and translating complex federal billing regulations into actionable guidance for medical office staff.
- Conducted intake triage and coordination-of-benefits analysis for incoming appeals, verifying primary payer jurisdiction (Medicare vs. secondary payers and other contractors) to ensure accurate case routing.
- Managed high-volume inbound caseload, de-escalating provider concerns and translating complex federal billing regulations into clear guidance for medical office staff.
Medical Scribe
3 Years 5 Months- Actively listened to patient-provider encounters and created medical records based on encounter details
- Conducted SOAP notes and patient hand-over through EHR
- Observed daily psychiatry encounters to gain insights into patient interactions
- Bared witness to psychiatry encounters on a daily basis
- Facilitated clinic operations by prioritizing timeliness, problem-solving, and patient-centered communication.
Combat Medic
8 Years 10 Months- Authored comprehensive SOAP (Subjective, Objective, Assessment, Plan) clinical documentation and executed structured patient handover procedures across six consecutive years of continuous care, ensuring zero gaps in treatment continuity.
- Managed, audited, and updated medical records for 5,000+ personnel, maintaining strict data integrity, confidentiality, and regulatory compliance.
- Conducted monthly performance evaluations and developmental counseling for up to 58 subordinates, implementing individualized motivation and behavioral strategies that optimized unit readiness and retention.
- Directed daily personnel strength and readiness reporting as senior team leader, ensuring full operational visibility and force preparedness.
- Exercised decisive, standards-based leadership to enforce accountability and unit cohesion, while driving morale and team building through participative (democratic) leadership strategies.
- Integrated supervisory feedback into continuous improvement initiatives, modeling objective, bias-free professional growth and coaching the same standard for subordinates.
- Served as trusted hand receipt holder accountable for $20,000 in federal equipment for four consecutive years, maintaining 100% property accountability with zero losses.
- Designed and delivered foundational medical readiness training for incoming and current personnel, instructing classes of 10–50 students and sustaining unit-wide medical proficiency.
- Educated personnel on statutory rights and obligations, and provided confidential one-on-one mentorship on medical rights and patient advocacy, ensuring informed, respectful access to care.
Sales Associate
1 Year 4 Months- Implemented up-selling strategies to enhance customer experience and increase sales
- Organized racks and shelves to improve store visual appeal and facilitate customer browsing
- Maintained personal record of sales, returns, and inventory
- Processed product returns, assisting customers and promoting merchandise effectively.
Education
Bachelor of Arts - Applied Behavior Analysis
Skills
Medical terminology expertise
Efficient record-keeping
Patient advocacy
Attention to detail
Computer literate
Provider relations
Conflict resolution
Cultural Competence
Diversity awareness
Claims processing
Quality recruitment
Regulatory compliance
Monitor team morale
Process improvement
Phone communication
Team member
Affiliations
National Society of Leadership and Success - Member since October 2021 to Present
Certification
- EMT Certification
- Secret Clearance
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: Specialist
- June 2012 to April 2021
Awards
Post University's President's List July 2021
Timeline
Provider Service Advocate
Novitas Solutions
05.2024 - CurrentRead More
Medical Scribe
Aquity Solutions
03.2023 - CurrentRead More
Combat Medic
U.S. Army Active Duty
06.2012 - 04.2021Read More
Sales Associate
Gap
01.2011 - 05.2012Read More
Post University
Bachelor of Arts from Applied Behavior Analysis
Read More