Saad Atif
Ellicott City,MD
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
Work History
Online Reseller
Self-employeed
01.2024 - 12.2024
- Researched and sourced trending products for online resale to maximize market appeal
- Managed inventory levels and logistics to ensure timely order fulfillment
- Analyzed sales data to identify opportunities for pricing adjustments and promotions
- Established strong relationships with suppliers to negotiate favorable terms and conditions
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Created clear, precise and properly detailed product and service information on company website.
Sales Associate
Halal Meat House
01.2023 - 11.2024
- Assisted customers in selecting products, providing tailored recommendations based on preferences.
- Processed transactions efficiently, ensuring accuracy and timely service at point of sale.
- Monitored inventory levels, reporting shortages to management for timely replenishment decisions.
- Engaged with customers to resolve inquiries and complaints, fostering positive relationships and loyalty.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Demonstrated product knowledge to effectively address customer inquiries.
Education
High School Diploma -
Howard High School
Columbia, MDNo Degree - Biomedical Sciences
Howard Community College
Columbia, Maryland, MD06-2026
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Client service
- Product sales
- Relationship selling
- Product promotions
- Sales trends
- Friendly and outgoing
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Pashto
Professional Working
Interests
Cars/Automobile industry
Social media marketing
Interests in owning a business
Travelling and experiencing new cultures and landmarks all over the world
Cooking and baking
Photography
Astrology
Biology/Biological sciences
Timeline
Online Reseller
Self-employeed
01.2024 - 12.2024
Sales Associate
Halal Meat House
01.2023 - 11.2024
High School Diploma -
Howard High School
No Degree - Biomedical Sciences
Howard Community College