Proficient Network Professional with 5 years in data center operations and LAN/WAN infrastructure. Expertise in rack-and-stack operations and fiber and copper cabling enhances connectivity and performance. Experience in troubleshooting Layer 2 and Layer 3 connectivity within high-uptime environments supports network reliability and efficiency.
Work History
Network Tech
1 Year
Amazon CBRE | 10.2025 - Current
Configured and racked switches, routers, and optical equipment to ensure optimal network performance.
Coordinated with Amazon operations teams to resolve issues quickly, supporting high-volume facility uptime.
Troubleshot facility network and power systems daily, resolving issues to maintain operational continuity.
Performed daily troubleshooting on facility network and power systems.
Maintained equipment racks and patch panels, achieving 100% audit compliance.
Maintained equipment racks and patch panels to sustain 100% audit compliance and support network reliability.
Jr. LAN Planner
1 Year 10 Months
KLA Laboratories | 11.2023 - 09.2025
LAN Planner for the design, planning, and implementation of large-scale local area networks (LANs) within an engineering environment.
In order to support and launch new Engineering programs, installed Gigabit Wide Area Network to six different sites.
Installation, configuration, and maintenance of LAN/WAN infrastructure and servers
Assisted with Troubleshoot, repair, maintain, install and perform testing on network peripherals, data communication and computer network systems. Assemble, install, configure and test units of LAN and WAN requiring use of standard upgrades/protocols
Assisted with troubleshooting, repair, maintenance, installation and performing testing on network peripherals, data communication and computer network systems. Assemble, install, configure and test units of LAN and WAN requiring use of standard upgrades/protocols
Designed, implemented, and supported network LAN/WAN infrastructure including switches, routers, and associated carrier services.
Network Services Tech, CE
3 Years
KLA Laboratories | 11.2020 - 11.2023
Network Hardware Management: Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers.
Coordinated with remote engineering teams and stakeholders to implement configurations and resolve issues, enhancing collaboration and project alignment.
Cabling and Connectivity: Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity.
Responded to emergencies by quickly assessing situations and coordinating appropriate actions.: Responding to emergencies and participating in on-call rotations as needed.
Maintenance and Repairs: Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components.
Managed, installed, and traced network and power cables, ensuring organized setups, proper labeling, and successful connectivity testing.
Addressed physical connectivity issues and diagnosed hardware, software, and network problems, effectively restoring service through power cycles and signal testing.
Responded to emergencies and participated in on-call rotations.
Customer Relations Manager
8 Years 1 Month
The Tailgate Garage | 06.2017 - 07.2025
Provided exceptional customer service to 100+ clients daily, ensuring quick resolution of inquiries and issues.
Maintained professional, empathetic, and positive attitude while addressing customer concerns, fostering trust and loyalty.
Maintained a professional, empathetic, and positive attitude when addressing customer concerns.
Gained in-depth knowledge of company products/services to provide accurate and efficient assistance.
Greeted customers, identified their needs, and provided personalized product recommendations to drive sales.
Trained new team members and shared best practices for effective customer communication, contributing to a cohesive and knowledgeable team.
Welcomed customers at entrance to create a positive shopping experience., identified their needs, and provided personalized product recommendations to drive sales.
Trained new associates on store policies, product knowledge, and customer service techniques.
Education
M.S. - Finance
National University of Modern Languages | Islamabad, Pakistan | 06-2012
B.S. - Business Administration
National University of Modern Languages | Islamabad, Pakistan | 08-2010