Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Saah Kanda

Charlotte,USA
Saah Kanda

Summary

Own and runs personal business (Sustainable Management In Little Enterprises - SMILE)

Writer and Author - Liberia A Cross Between Crime and Punishment

Successful project/program manager (national and international)


Overview

6
years of professional experience

Work History

Prospect Airport Services

Supervisor of Operations
05.2018 - 09.2024

Job overview

  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Interceded between employees during arguments and diffused tense situations.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Monitored front areas so that questions could be promptly addressed.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Education

Capella University
Minneapolis, MN

Mpa from Public Administration
03.2013

University of North Carolina At Charlotte
Charlotte, NC

Bsw And BA from Social Work And International Studies
12.2008

Skills

Extensive educational and leadership background

Entrepreneur and community developer

Author and great communicator

Great team leader/supervisor

Global Peace worker

Timeline

Supervisor of Operations

Prospect Airport Services
05.2018 - 09.2024

Capella University

Mpa from Public Administration

University of North Carolina At Charlotte

Bsw And BA from Social Work And International Studies

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Saah Kanda