Saaima Bhura
Manchester,CT
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach, while being a full time student at the University of Connecticut. Managing a full time job and going to school, very high motivated and looking for new experiences to encounter. Also very well-organized and professional, willing to learn and face new challenges.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendys Restaurant
East Hartford, CT
02.2020 - 06.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Brewed coffee and tea and changed out drink station syrups.
- Cooked batches of food according to standard recipes.
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Inspected kitchen equipment and appliances 4/5 times per week to verify functional operation
Receptionist
Lynch Toyota
Manchester, CT
06.2020 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed over 30 customer calls per day
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs
- Answered and quickly redirected large volume of calls on central system
Education
Bachelor of Arts - Psychology
University of Connecticut
Hartford, Ct 06.2024
High School Diploma -
East Hartford High School
East Hartford, CT06.2020
Skills
- Visitor and Customer Relations
- Data Entry and Database Software
- Research and Data Analysis
- Customer Complaint Resolution
- Multitasking and Prioritization
- Administrative Support
- Customer Service-Oriented
- Reliable and Punctual
- Positive Attitude and Energetic
- Basic Math
- Verbal and Written Communication
- Telephone skills
Languages
Gujarati
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Lynch Toyota
06.2020 - Current
Crew Member
Wendys Restaurant
02.2020 - 06.2022
Bachelor of Arts - Psychology
University of Connecticut
High School Diploma -
East Hartford High School
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