Azeem Khan
Watertown,MA
Summary
As a security guard at the Waltham Islamic Society, I have had the opportunity to refine my security and customer service skills, ensuring the safety and satisfaction of all members and visitors. My role involves routine patrols and monitoring of the premises to prevent and respond to any potential security threats. This hands-on experience has equipped me with a keen eye for detail, and the ability to act swiftly and efficiently in critical situations.
Overview
2
2
years of professional experience
Work History
Crew Member
Joe's Variety Deli & Subs
Watertown, USA
08.2023 - 03.2025
- Demonstrated excellent customer service by consistently providing friendly, helpful assistance to guests.
- Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff.
- Followed cash handling procedures to ensure accuracy and reduce losses.
- Resolved customer complaints quickly and professionally, resulting in a high customer retention rate.
Security Officer
Waltham Islamic Society
Waltham, MA
12.2023 - 03.2025
- Monitored premises and recorded activity in daily officer reports.
- Checked for safety hazards and took corrective action when necessary.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Identified suspicious activity to determine appropriate response.
- Monitored surveillance cameras and responded to suspicious activity.
Crew Member
Dunkin Donuts
Watertown, USA
08.2023 - 02.2024
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Education
Undergraduates Degree - Bachelor of Science in Information Technology
University Of Massachusetts Boston
Boston05.2027
High School Degree -
Greenfield High School
Greenfield, MA05.2023
Skills
- Advanced observational skills for identifying potential threats, exceptional customer service, and enhancing visitor experiences
Meticulous attention to detail in security environments
Proficient in CCTV operations and surveillance monitoring
Conducts detailed and strategic security tours
Strong verbal and written communication for clear incident reporting
Flexible schedule, able to work, weekends, and holidays
- Demonstrated excellence in customer service
Effective team collaboration to enhance security measures
Proficient in advanced security technologies and computer skills
Highly motivated, with a continuous improvement mindset
Timeline
Security Officer
Waltham Islamic Society
12.2023 - 03.2025
Crew Member
Joe's Variety Deli & Subs
08.2023 - 03.2025
Crew Member
Dunkin Donuts
08.2023 - 02.2024
Undergraduates Degree - Bachelor of Science in Information Technology
University Of Massachusetts Boston
High School Degree -
Greenfield High School
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