Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saami Abubakar

Bloomington,MN

Summary

Organized experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management as well as shipping and receiving procedures. Ambitious and hardworking with drive to deliver top-quality results. Cooperative Forklift Operator with 5 years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Hardworking and observant with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. Basic skills used to communicate with bilingual individuals in professional daily activities. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Forklift Operator, Driver, and Delivery Driver

GoldenTree General Trading INC
09.2019 - Current
  • Experienced and safety-conscious professional with a proven track record in operating forklifts, driving vehicles, and executing timely deliveries
  • Managed customer communications to prepare and deliver invoices efficiently.
  • Possesses strong knowledge of industry regulations and best practices, ensuring adherence to safety protocols while maintaining efficiency
  • Skilled in cargo loading and unloading, inventory management, and route optimization
  • Excellent communication and customer service skills demonstrated through exceptional delivery performance.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Call Center Representative

Premier Disability Services LLC
Minneapolis, MN
06.2022 - 11.2023

Obtains Client information by answering telephone calls interviewing clients, verifying information

  • Proven ability to learn quickly and adapt to new situations.
  • Obtained client information by answering telephone calls, conducting client interviews, and verifying information.
  • Handled a high volume of inbound and outbound calls, providing exceptional customer service.
  • Maintained accurate and detailed records of client interactions and transactions.
  • Ensured client information was updated and verified for accuracy in company databases.
  • Assisted clients with inquiries, resolving issues promptly and effectively.
  • Conducted thorough research on client claims to provide accurate and efficient resolutions.
  • Developed and maintained comprehensive records of client policies and claims.
  • Collaborated with other departments to streamline the claims process and improve client satisfaction.
  • Self-motivated, with a strong sense of personal responsibility.

Associates in Freight/Receiving positions

Home Depot
07.2020 - 05.2022
  • Ensure the store is stocked and ready for business every day
  • They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Maintained effective communication with customers throughout the day while working on the floor to ensure seamless service and address any inquiries promptly.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Line Worker - Machine Operator

Boston Scientific
01.2021 - 06.2021
  • Assemble medical devices and equipment using hand tools, fixtures, and other manufacturing aids
  • Read and interpret work instructions, engineering drawings, and schematics to ensure accurate assembly
  • Follow established manufacturing procedures and quality control guidelines to maintain product integrity
  • Inspect components and final products for defects, identifying and reporting any issues or discrepancies
  • Maintain a clean and organized work area, adhering to safety and cleanliness protocols
  • Collaborate with team members and supervisors to improve assembly processes, troubleshoot issues, and meet production goals
  • Operate and maintain assembly equipment and machinery, making adjustments as necessary.
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.

Education

High School Diploma -

Ogburn High School
Fernandina Beach, FL
06.2019

Skills

  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving
  • Excelled in customer service
  • Team Player
  • Documentation
  • Customer-focused

Timeline

Call Center Representative

Premier Disability Services LLC
06.2022 - 11.2023

Line Worker - Machine Operator

Boston Scientific
01.2021 - 06.2021

Associates in Freight/Receiving positions

Home Depot
07.2020 - 05.2022

Forklift Operator, Driver, and Delivery Driver

GoldenTree General Trading INC
09.2019 - Current

High School Diploma -

Ogburn High School
Saami Abubakar