Results-driven customer care supervisor with a proven track record in resolving inquiries and leading teams. Skilled in conflict resolution and training staff to enhance service standards.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Cupid imaging
Hoschton, Georgia
10.2024 - 04.2026
Coordinated travel logistics for supervisor's visits to nursing homes.
Prepared ultrasound equipment for exams.
Scanned and uploaded patient documents into an electronic medical records system.
Cleaned and organized ultrasound equipment post-exams for optimal readiness.
Customer Care Supervisor
Bombay Cleaners
Atlanta, Georgia
01.2004 - 08.2023
Resolved customer inquiries and complaints to enhance customer satisfaction.
Supervised customer service team to maintain high service standards in fast-paced cleaning environment.
Trained new staff on company policies and service standards to ensure consistent service delivery.