Terence Evans
Cincinnati,OH
Summary
Knowledgeable medical office professional with exceptional background over 11 years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bon Secours Mercy Health
Cincinnati, OH
03.2025 - 10.2025
- Assisted in patient intake and documentation, ensuring accurate medical records management.
- Coordinated scheduling of patient appointments, optimizing clinic workflow efficiency.
- Monitored and recorded vital signs, supporting healthcare providers in delivering quality care.
- Educated patients on treatment plans and post-operative care instructions for improved health outcomes.
- Implemented electronic health record systems, enhancing data accessibility and communication among staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Best Surgeries & Therapies
Cincinnati, Ohio
10.2022 - 2024
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
Mt Auburn Urgent Care
Cincinnati, OH
12.2016 - 01.2021
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Sterilized medical instruments to streamline procedural use.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Communicated with patients by phone and via written correspondence.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Recorded vital signs and medical history for Doctor patients each 16 years.
- Assisted Doctors in providing customized healthcare options to infants, children and adolescents.
- Maintained and calibrated lab instruments and equipment to streamline use.
Chiropractic Medical Assistant
Mt Auburn Urgent Care
Cincinnati, OH
12.2016 - 01.2020
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Educated patients about medications, procedures and physician's instructions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
- Communicated with patients by phone and via written correspondence.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant Intern
Dr. Brian Johnson Health and Wellness Center
07.2014 - 09.2014
- Trusted to perform office opening duties.
- Greeted patients and performed work-ups.
- Assisted with pre therapy treatments.
- Answered the phone and performed basic clerical duties.
Optician Assistant
Lens Crafters
02.2013 - 06.2014
- Performed basic eye exams.
- Assisted with frame selection.
Education
Certificate For Billing And Coding - Medical Assisting
Antonelli College - Cincinnati
Cincinnati, OH2016
Associate degree - Applied Science
Antonelli College
Cincinnati, Ohio2014
Skills
Preparing specimens and samples
- Specimens collection and processing
- Medical procedures
- Insurance verification
- Appointment setting
- Compassionate caregiver
Direct Patient Care
Vital signs
Wound Care
Medical Ethics
Knowledgeable in HPPA guidelines
ICD-9-CM (ICD-10 CM/PCS)
CPT
HCPCS
Anatomy and Physiology
Medical Terminology
Medical Law
Basic
Clerical
CPT
Customer service
Frame
ICD-9
Law
Medical Terminology
Microsoft Office
Office
Sales
Selling
Phone
Transportation
Inventory and supply management
Medical billing & coding
Proper sterilization techniques
Restocking lab supplies
Quick problem solver
Medical terminology in English
Stocking supplies
Patient-handling equipment
Team management and supervision
Human anatomy and physiology
Data entry
General housekeeping ability
Preparing specimens and samples
Certification
Nationally Registered Certified Medical Assistant
Timeline
Medical Assistant
Bon Secours Mercy Health
03.2025 - 10.2025
Medical Assistant
Best Surgeries & Therapies
10.2022 - 2024
Medical Assistant
Mt Auburn Urgent Care
12.2016 - 01.2021
Chiropractic Medical Assistant
Mt Auburn Urgent Care
12.2016 - 01.2020
Medical Assistant Intern
Dr. Brian Johnson Health and Wellness Center
07.2014 - 09.2014
Optician Assistant
Lens Crafters
02.2013 - 06.2014
Certificate For Billing And Coding - Medical Assisting
Antonelli College - Cincinnati
Associate degree - Applied Science
Antonelli College