Terence Evans
Cincinnati,OH
Summary
Knowledgeable medical office professional with exceptional background over 11 years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bon Secours Mercy Health
03.2025 - 10.2025
- Assisted in patient intake and documentation, ensuring accurate medical records management.
- Coordinated scheduling of patient appointments, optimizing clinic workflow efficiency.
- Monitored and recorded vital signs, supporting healthcare providers in delivering quality care.
- Educated patients on treatment plans and post-operative care instructions for improved health outcomes.
- Implemented electronic health record systems, enhancing data accessibility and communication among staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Best Surgeries & Therapies
10.2022 - 2024
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
Mt Auburn Urgent Care
12.2016 - 01.2021
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Sterilized medical instruments to streamline procedural use.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Communicated with patients by phone and via written correspondence.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Recorded vital signs and medical history for Doctor patients each 16 years.
- Assisted Doctors in providing customized healthcare options to infants, children and adolescents.
- Maintained and calibrated lab instruments and equipment to streamline use.
Chiropractic Medical Assistant
Mt Auburn Urgent Care
12.2016 - 01.2020
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Educated patients about medications, procedures and physician's instructions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
- Communicated with patients by phone and via written correspondence.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant Intern
Dr. Brian Johnson Health and Wellness Center
07.2014 - 09.2014
- Trusted to perform office opening duties.
- Greeted patients and performed work-ups.
- Assisted with pre therapy treatments.
- Answered the phone and performed basic clerical duties.
Optician Assistant
Lens Crafters
02.2013 - 06.2014
- Performed basic eye exams.
- Assisted with frame selection.
Education
Certificate For Billing And Coding - Medical Assisting
Antonelli College - Cincinnati
Cincinnati, OH2016
Associate degree - Applied Science
Antonelli College
Cincinnati, Ohio2014
Skills
Preparing specimens and samples
- Specimens collection and processing
- Medical procedures
- Insurance verification
- Appointment setting
- Compassionate caregiver
Certification
Nationally Registered Certified Medical Assistant
Timeline
Medical Assistant
Bon Secours Mercy Health
03.2025 - 10.2025
Medical Assistant
Best Surgeries & Therapies
10.2022 - 2024
Medical Assistant
Mt Auburn Urgent Care
12.2016 - 01.2021
Chiropractic Medical Assistant
Mt Auburn Urgent Care
12.2016 - 01.2020
Medical Assistant Intern
Dr. Brian Johnson Health and Wellness Center
07.2014 - 09.2014
Optician Assistant
Lens Crafters
02.2013 - 06.2014
Certificate For Billing And Coding - Medical Assisting
Antonelli College - Cincinnati
Associate degree - Applied Science
Antonelli College