Geneva Thompson
Homedale,ID
Summary
Dynamic Medical Assistant with extensive experience in health Services, excelling in patient care and vital sign monitoring. Proven ability to enhance patient comfort and safety while ensuring HIPAA compliance. Skilled in effective communication, contributing to improved patient outcomes and streamlined clinical operations. Personable Medical Assistant bringing several years of hands-on experience balancing clinical duties to achieve patient satisfaction. Offering thorough understanding of medical procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Dedicated and empathetic Medical Assistant offering experience in direct patient care. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Terry Reilly Health Services
Marsing, ID
12.2022 - Current
- Monitored vital signs such as blood pressure, temperature and pulse rate.
- Helped orient new patients to their rooms and explain routine procedures.
- Documented patient information in electronic medical records.
- Participated in various activities that promote comfort, safety and well-being of patients.
- Recorded patient information in medical records accurately and completely.
- Monitored vital signs and reported any changes to nursing staff.
- Carried out infection control procedures according to protocols.
- Provided direct patient care.
- Collected specimens for laboratory testing and analysis.
- Supported doctors during examinations or treatments by providing supplies or tools required.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Ensured that equipment was properly maintained and stored after use.
- Maintained cleanliness of patient's room.
- Administered medications.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Perform X-Rays.
Subway
Manger
Marsing, ID
07.2019 - 12.2022
- Complied with all health and safety regulations while performing job duties.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Verified that all coupons were valid prior to processing them into the system.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed credit card transactions accurately and efficiently.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Medical Assistant
Valley Family Health Care
Vale, OR
01.2016 - 11.2018
- Provided patient care instruction prior to imaging procedures.
- Verified insurance coverage for patient care services.
- Participated in interdisciplinary meetings regarding patient care.
- Provided patient care, comfort and support during procedures.
- Cleaned and sanitized equipment used for patient care.
- Assisted with patient care.
- Assessed, monitored and evaluated patient care needs.
- Facilitated emergency appointment requests, prioritizing patient care needs.
- Improved patient care by communicating with patients' physicians.
Education
Trade - Medical Assistant
Milan Institute
Nampa, ID11-2016
High School Diploma -
E.L. Broady
Texas City, TX11-2015
Skills
- Vital sign monitoring
- Specimen collection
- Medication administration
- Infection control procedures
- Patient care
- Patient privacy
- Patient support
- Communication skills
- Equipment maintenance
- Patient relations
- HIPAA compliance
- Ear irrigation
- Prioritizing stat orders
- Vital sign monitors
- Clinical documentation
- Wound care and irrigation
- Restocking lab supplies
- Patient triage
- Procedure assistance
- Equipment sterilization
- Specimens collection and processing
- Sterile technique
- Chemical solution preparation
- Preparing specimens and samples
- Immunization administration
- Laboratory specimen collection
- Phlebotomy
- EKG set up and monitoring
- Patient care coordination
- Prescription refills
- Clinical operations
- X-rays
- high distinction
- AED
- CPR and Frist aid
Certification
RMA
CPR and First Aid
Languages
English
Professional
References
References available upon request.
Timeline
Medical Assistant
Terry Reilly Health Services
12.2022 - Current
Subway
Manger
07.2019 - 12.2022
Medical Assistant
Valley Family Health Care
01.2016 - 11.2018
Trade - Medical Assistant
Milan Institute
High School Diploma -
E.L. Broady
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