Saba Jikidze
Hospitality & Front Desk Professional
Brooklyn
Summary
Versatile and results-driven professional with a diverse background spanning customer service, sales, hospitality, healthcare, and design. Proven ability to lead teams, drive sales, enhance client relations, and provide top-tier caregiving services. A natural problem-solver with strong multitasking, adaptability, and communication skills, excelling in fast-paced environments. Passionate about delivering excellence in every role, whether managing hotel operations, assisting patients, creating innovative designs, or optimizing sales strategies. Fluent in English and Georgian, with experience in translation, marketing, and frontline customer interactions. Ready to bring dedication, efficiency, and leadership to any organization.
Overview
6
6
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Front Desk Supervisor | Hospitality Specialist
Wyndham Hotel
03.2020 - 12.2022
• Managed front desk operations, handling guest check-ins and reservations.
• Promoted to supervisor, overseeing staff and improving customer service efficiency.
• Resolved guest concerns, ensuring satisfaction and repeat business.
• Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
Home Health Aide (HHA)
Self Employed
02.2023 - 09.2023
• Provided high-quality personal care and companionship to patients.
• Assisted with daily living activities, medication reminders, and mobility support.
• Ensured a comfortable and safe environment for clients.
Sales & Customer Service Specialist
Fluffy Clouds
10.2023 - 12.2023
• Achieved top sales performance, consistently exceeding revenue targets.
• Built strong customer relationships and provided expert product recommendations.
• Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
Graphic Designer | UI/UX Designer
Self Employed
05.2019 - Current
• Designed anime characters, websites, UI/UX elements, and company logos.
• Created engaging digital content and branding materials.
• Created digital image files for use in digital and traditional printing methods.
Marketing Specialist | Sales Strategist
Wyndham Rewards
02.2024 - 01.2025
• Developed and implemented sales strategies to increase revenue.
• Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
• Conducted market research to improve customer outreach.
Education
Bachelor of Science - International Relationships
Iliauni
Georgia 05-2024
Skills
✔ Customer Service & Client Relations
Certification
HHA - Home Health Aide
Timeline
Marketing Specialist | Sales Strategist
Wyndham Rewards
02.2024 - 01.2025
Sales & Customer Service Specialist
Fluffy Clouds
10.2023 - 12.2023
Home Health Aide (HHA)
Self Employed
02.2023 - 09.2023
Front Desk Supervisor | Hospitality Specialist
Wyndham Hotel
03.2020 - 12.2022
Graphic Designer | UI/UX Designer
Self Employed
05.2019 - Current
Bachelor of Science - International Relationships
Iliauni
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