Saba Tahir
New Hyde Park
Summary
Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Trader Joe's
03.2024 - Current
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Managed inventory levels, ensuring product availability and organization on shelves.
- Collaborated with team to enhance store displays, promoting seasonal products effectively.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Pharmacy Technician
Walgreens
04.2021 - 12.2022
- Provided exceptional customer service, fostering positive relationships with both new and returning patients.
- Counted, measured and compounded medications following standard procedures.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Associate Banker
Chase Bank
01.2017 - 08.2020
- Processed and monitored teller transactions such as deposits, withdrawals, bonds redemption, credit card or mortgage loan payments
- Adhered to and enforced security regulations such as Reg D, Anti-Money Laundering, Dodd- Frank Act, USA Patriot Act, Bank Secrecy Act
- Balanced and Reconciled Automatic Teller Machines (ATM), Cash Dispensers and Recyclers
- Exhibited strong customer service skills, presented consumer-bank focused products and services.
Education
Certificate - Web Application Design And Development
Hunter Business School
Medford, NY07-2026
High School Diploma -
Valley Stream Central High School
Valley Stream, NY06.2015
Skills
- Growth Mindset
- Time Management
- Leadership
- Teamwork
- Prioritization and Organization
- Critical thinking
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Customer Service Representative
Trader Joe's
03.2024 - Current
Pharmacy Technician
Walgreens
04.2021 - 12.2022
Associate Banker
Chase Bank
01.2017 - 08.2020
Certificate - Web Application Design And Development
Hunter Business School
High School Diploma -
Valley Stream Central High School