Sabah Abate
Denver,CO
Summary
Dynamic event coordinator specializing in B2B sales and membership engagement. Proven track record of building corporate partnerships and executing high-impact events that drive retention and club growth. Expertise in vendor coordination, customer service, and strategic marketing, complemented by a comprehensive understanding of club operations. Aiming to create memorable experiences that align with Life Time’s mission.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Membership Consultant
Colorado Athletic Club
Denver, CO
10.2023 - Current
- Cultivated strategic B2B alliances with local enterprises to boost membership sales.
- Facilitated vendor interactions with members by coordinating customer-focused promotional activities.
- Oversaw event logistics, guaranteeing seamless membership drives.
- Delivered high-level customer service guiding prospective members through faculty offerings.
- Assisted marketing campaigns leveraging social media and email outreach to attract new members.
Operations Manager
Endless Grind Coffee
Aurora, CO
12.2018 - 10.2023
- Orchestrated in-store events to boost customer engagement and drive foot traffic.
- Executed cross-promotions with local organizations.
- Managed scheduling and logistics for a high-volume coffee shop, ensuring smooth operations during peak hours.
- Guided execution of marketing strategies through social media campaigns, customer loyalty initiatives, and community engagement.
- Ensured optimal stock through effective oversight of vendor relations and inventory management.
- Led training sessions to enhance customer service standards and event outcomes.
Customer Service Manager
Cherry Creek Athletic Club
Glendale, CO
03.2018 - 03.2019
- Enhanced member retention through targeted engagement initiatives.
- Coordinated setup and communication with staff for successful event execution.
- Collaborated cross-functionally with membership and marketing teams to enhance client satisfaction.
- Resolved client inquiries, processed payments, and addressed membership concerns.
- Led team supervision to maintain excellence in customer service within an upscale fitness atmosphere.
Education
Bachelor of Arts - Global Business Studies
Metropolitan State University of Denver
Denver, COSkills
- Event Logistics Coordination
- Project Management
- Event Planning and Execution
- Vendor Coordination
- Marketing Campaign Support
- Event Reporting and Documentation
- Customer Service and Relationship-Building
- Excellent Communication (Oral and Written)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Attention to Detail
- Languages: Amharic (Fluent), Arabic (Fluent)
Certification
- CPR Certified
Timeline
Membership Consultant
Colorado Athletic Club
10.2023 - Current
Operations Manager
Endless Grind Coffee
12.2018 - 10.2023
Customer Service Manager
Cherry Creek Athletic Club
03.2018 - 03.2019
Bachelor of Arts - Global Business Studies
Metropolitan State University of Denver
Similar Profiles
Olivia SmithOlivia Smith
Front Desk Receptionist at Colorado Athletic ClubFront Desk Receptionist at Colorado Athletic Club
Joseph WinslowJoseph Winslow
Mantenance/housekeeping at Colorado Athletic Club MonacoMantenance/housekeeping at Colorado Athletic Club Monaco
Preston StevensPreston Stevens
Front Desk Associate at Colorado Athletic Club - InvernessFront Desk Associate at Colorado Athletic Club - Inverness