Sabastian Avola
Auburn,New York
Summary
Motivated and detail-oriented professional with strong skills in client support and case management. Proven ability to effectively communicate and build relationships with diverse individuals. Committed to providing exceptional service and assisting clients in accessing necessary resources. Highly organized and adept at managing multiple priorities while maintaining compliance with relevant guidelines.
Overview
3
3
years of professional experience
Work History
Spa Attendant
Mirbeau Inn & Spa
Skaneateles, New York
09.2022 - Current
- Provide attentive and compassionate service to clients, addressing their needs and concerns professionally.
- Clearly explain available services, procedures, and policies, ensuring clients feel informed and comfortable before their appointments.
- Engage attentively with clients to fully understand their concerns and needs, allowing for accurate and empathetic responses.
Delivery Driver
DoorDash
Auburndale, New York
05.2021 - Current
- Provide excellent customer service by delivering with a respectful, professional attitude, ensuring customer satisfaction, and resolving any delivery-related concerns effectively.
- Manage time efficiently to meet strict delivery schedules, prioritizing routes to optimize productivity.
- Demonstrate attention to detail by carefully reviewing orders to ensure accuracy, verifying special instructions, and double-checking delivery addresses to provide a seamless and positive experience for customers.
Education
Completed Courses - Public Health, Project Management
Excelsior University
Albany, NYNearing Associates Degree - Criminal Justice
Cayuga Community College
Auburn, NYSkills
- Medicaid and SNAP Regulations – Knowledge of relevant policies
- Client Communication – Clear, accessible information sharing
- Problem-Solving – Quick, effective solutions for client needs
- Time Management and Self-Motivation – Organized and self-directed
- Customer Service – Strong focus on client satisfaction and support
- Interpersonal Skills – Builds rapport with clients and team members
Timeline
Spa Attendant
Mirbeau Inn & Spa
09.2022 - Current
Delivery Driver
DoorDash
05.2021 - Current
Completed Courses - Public Health, Project Management
Excelsior University
Nearing Associates Degree - Criminal Justice
Cayuga Community College
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