Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Sabeyun Hardy

Washington,D.C

Summary

Currently I have a certification for CompTIA ITF+

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal
12.2019 - Current
  • Report safety concerns, security breaches and unusual circumstances both verbally and in writing
  • Build, improve and maintain effective relationships with both client employees and guests
  • Answer questions and assist guests and employees
  • Answer phones or greet guests / employees in a professional, welcoming manner
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Service Desk

Planet Fitness
03.2022 - 02.2024
  • Greet members, prospective members and guests, providing exceptional customer service
  • Handle all front desk related activities including Answer phones in a friendly manner and assist callers with a variety of questions and checking members into the system

Sales Associate

SaksOff5th
01.2023 - 07.2023
  • Working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions, and resolving customer complaints and ensure maximum client satisfaction
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Information Technology - Information Technology

Community College Preparatory Academy
Washington, DC

BS Degree - Computer Science

University Of Maryland Eastern Shore
Princess Anne, MD
12.2017

High School Diploma - Public Policy

Cesar Chavez PCHS
District Of Columbia
06.2016

Skills

  • Budget management
  • Excellent listener
  • Friendly, courteous, & service oriented
  • Poised under pressure
  • Staff training & coaching
  • Quality assurance
  • Works well with others
  • Time Management
  • Security Guard License
  • Incident Reporting
  • CCTV Surveillance
  • Detail Oriented
  • CCTV Monitoring
  • Complex Problem-Solving
  • Relationship building and management
  • Document Management

Hobbies and Interests

  • Music
  • Travel
  • Great food

Certification

ComTIA ITF+

Timeline

Sales Associate

SaksOff5th
01.2023 - 07.2023

Service Desk

Planet Fitness
03.2022 - 02.2024

Security Officer

Allied Universal
12.2019 - Current

Information Technology - Information Technology

Community College Preparatory Academy

BS Degree - Computer Science

University Of Maryland Eastern Shore

High School Diploma - Public Policy

Cesar Chavez PCHS

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Sabeyun Hardy