Sabila Ali
Dandenong North,Victoria
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relief Manager
Outback Stores
Alice Springs, Northern Territory
07.2023 - 04.2024
- Overseeing the day to day operations of the store,including opening and closing procedures, ensuring the store is clean and well maintained, and managing inventory and stock levels.
- Hiring , training and supervising store staff and ensuring that employees are following company policies and procedures.
- Ensuring excellent customer service is provided by all store staff. Handling customer inquiries, complaints and resolving any issues that may arise.
- Setting Sales targets, monitoring Sales performance, and implementing strategies to increase store revenue. Analyzing Sales data and implementing appropriate actions to optimize sales.
- Managing store inventory levels, ensuring accurate stock counts, ordering , monitoring and minimizing stock losses through effective inventory control procedures.
- Monitoring store expenses, controlling costs and ensuring profitability. Managing cash handling procedures, preparing financial reports and analyzing KPIs to drive financial success.
- Maintaining effective communication with area manager and reporting any issues or concerns as needed.
- Implemented efficient inventory management strategies for optimal stock levels and minimized waste.
- Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
Store Manager
Outback Stores
Nyirripi, Northern Territory
09.2021 - 07.2023
- Overseeing the day to day operations of the store,including opening and closing procedures, ensuring the store is clean and well maintained, and managing inventory and stock levels.
- Hiring , training and supervising store staff and ensuring that employees are following company policies and procedures.
- Ensuring excellent customer service is provided by all store staff. Handling customer inquiries, complaints and resolving any issues that may arise.
- Setting Sales targets, monitoring Sales performance, and implementing strategies to increase store revenue. Analyzing Sales data and implementing appropriate actions to optimize sales.
- Managing store inventory levels, ensuring accurate stock counts, ordering , monitoring and minimizing stock losses through effective inventory control procedures.
- Monitoring store expenses, controlling costs and ensuring profitability. Managing cash handling procedures, preparing financial reports and analyzing KPIs to drive financial success.
- Maintaining effective communication with area manager and reporting any issues or concerns as needed.
Coordinator
County Cambridge School
Hyderabad, Sindh
07.2019 - 05.2021
- Review and observe current teaching methods and learning material as needed for areas of improvement.
- Work with teachers and necessary staff to establish and uphold the curriculum, school mission statement/Culture and performance goals and standards.
- meeting with parents and work with teachers during scheduled meetings to review school policies, educational activities, events and student performance while offering information on upcoming changes to curriculum and program.
- Sending teachers evaluation report to main office.
- providing guidance and support to teachers, assisting them in lesson planning, instructional strategies and classroom management techniques. Conducting workshops or training sessions to enhance teachers professional development.
HR Executive
ICM Japan
Karachi, Sindh
11.2017 - 05.2019
- Developing Job description and specifications for vacant positions posting job advertisement on Rozee.pk, Indeed.pk, Mustakbil.com , reviewing resumes, conducting interviews and selecting qualified candidates.
- Maintaining accurate employee records and databases, managing Hr documents such as employment contracts, offer letters and performance evaluations.
- Ensuring compliance with employment laws and regulations. and keeping up-to date with changes in labor laws and regulations.
- Developing Fair HR policies and ensuring employees understand and comply with them.
- Creating employee work roasters.
- Conducting orientation for new employees.
- Maintaining attendance and leave management record.
- conducting job fairs at different events.
- Managing compensation and benefits programs, administering payroll, conducting salary survey and analyzing market trends.
Education
Boot Camp - Digital Marketing
Monash University
Melbourne, VIC01.2024
BBA - Business Administration
SZABIST
Hyderabad 05.2017
HSC Part 1&2 - General Science
St. Bona Venture High School
Hyderabad 07.2012
SSC Part 1&2 - General Science
Aga Khan Higher Secondary School
Hyderabad 07.2010
Skills
- Documentation and Reporting
- Problem Anticipation and Resolution
- Performance Evaluation and Monitoring
- Decision Making
- Administrative Management
- Focus and Follow-Through
- Time management
- Attention to details
- Team Building and Leadership
- Ms Office ( Ms Word, Ms Powerpoint, Ms Excel, Ms Outlook)
- Compliance Monitoring
- Sales Techniques
- Quality service
Certification
- Area of certification in digital marketing Training - [2020]
Timeline
Relief Manager
Outback Stores
07.2023 - 04.2024
Store Manager
Outback Stores
09.2021 - 07.2023
Coordinator
County Cambridge School
07.2019 - 05.2021
HR Executive
ICM Japan
11.2017 - 05.2019
Boot Camp - Digital Marketing
Monash University
BBA - Business Administration
SZABIST
HSC Part 1&2 - General Science
St. Bona Venture High School
SSC Part 1&2 - General Science
Aga Khan Higher Secondary School