Results-driven and highly collaborative System Support Analyst / Full-Stack Software Engineer with over 11 years of experience in enterprise software development, system integration, and production support. Specialized in working with BizTalk-integrated systems, including the Odyssey Court Management System, with a strong track record of optimizing backend services, automating workflows, and enhancing legacy applications.
Proficient in the full software development life cycle, with hands-on experience across requirements gathering, systems architecture, coding, testing, deployment, and maintenance. Adept at supporting mission-critical systems, contributing to multi-department integrations (CCDC, DMV, Metro, Central IT), and improving system efficiency and reliability through automation and best practices.
Known for strong team collaboration and process improvement. Championed the adoption of structured change management, educating peers on its long-term value in reducing deployment risks and improving system stability. Skilled in .NET Core migration, SQL optimization, technical documentation, and system troubleshooting. Passionate about mentoring, supporting cross-functional teams, and continuously enhancing IT service delivery.
Running, Snowboarding, Weight Lifting