Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet department goals. Motivated to learn, grow and excel
Overview
24
24
years of professional experience
Work History
Emergency Medical Technician
Action EMS
09.2022 - Current
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Evaluated patient histories to assess and prioritize levels of care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Administered CPR, oxygen and other life-saving medical treatments.
Assisted with lifting and moving patients.
Followed all safety protocols and took necessary precautions while providing care.
Responded to 911 calls for medical emergencies.
Handled patient transfers from one medical facility to another.
Delivered emotional support to patients and families.
Transported patients to medical facilities and provided transportation to follow-up appointments.
Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
Assessed medical conditions of patients in pre-hospital settings.
Immobilized patient for placement on stretcher and ambulance transport.
Observed patient behavior to report changes to medical personnel.
Emergency Medical Technician
Cataldo Ambulance
12.2021 - 05.2022
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with lucid patients to gather incident and medical history information.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Quickly recognized patient needs based on conditions and administered medications
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Evaluated patient histories to assess and prioritize levels of care.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Administered CPR, oxygen and other life-saving medical treatments.
Assisted with lifting and moving patients.
Followed all safety protocols and took necessary precautions while providing care.
Responded to 911 calls for medical emergencies.
Handled patient transfers from one medical facility to another.
Delivered emotional support to patients and families.
Transported patients to medical facilities and provided transportation to follow-up appointments.
Assessed medical conditions of patients in pre-hospital settings.
Immobilized patient for placement on stretcher and ambulance transport.
Observed patient behavior to report changes to medical personnel.
Dispensed medications and monitored patient reactions.
Emergency Medical Technician
Brewster Ambulance
09.2020 - 11.2021
Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
On Call Firefighter ( Volunteer )
North Brookfield Fire Department
08.2017 - 06.2019
Performed variety of fire suppression activities at fire scenes, including laying and connecting hose, holding nozzles and directing water streams, raising and climbing ladders and using pike poles, smoke ejectors, and forcible entry tools.
Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
Inspected apparatus, equipment, grounds and stations for proper order and condition on daily basis.
Made daily inspections of facilities and equipment.
Performed frequent station inspections and drafted reports and plans for issues of importance to Chief.
Laid out and connected hoses to fire hydrants in order to fight fires.
Frequently lifted up to 200 pounds in course of extinguishing fires and treating injured persons.
Established water supplies, connected hoses, and directed water onto fires.
Administered first aid and medical treatment to those injured during fires and car accidents.
Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
Oversaw equipment and vehicle upkeep to ensure emergency readiness.
Cleaned and performed general maintenance of fire equipment and fire stations.
Customer Service Agent and CS Supervisor
American Airlines
11.1999 - 03.2017
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Provided schedule, routing and fare information to assist customers with ticket purchases.
Updated schedule monitors, information boards and used PA system to convey current information to customers.
Input customer reservations, payment sources and contact details into Sabre system and QIK
Directed passengers to correct loading gates or areas for departures and connections.
Education
No Degree - Criminal Justice
North Shore Community College
Danvers, MA
Fire Fighter 1 And 2 Certificate - Fire Science
Massachusetts FireFighting Academy
Stow, MA
Emergency Medical Technician - Emergency Medical Services
National EMS Institute
Carver, Ma
No Degree - Basic Life Support
American Heart Association
Malden, MA
Skills
* Bilingual in Bosnian Language
Multitasking Abilities
Teamwork and Collaboration
Active Listening
Friendly service mentality
Organization and Time Management
Vital Sign Assessment
Cardiopulmonary Resuscitation
Prehospital Care
Emergency Vehicle Driving
Emergency Response
Fire Suppression Techniques
Property Protection and Salvage
Hazard Identification
Basic Trauma Life Support
First Aid
Critical Decision-Making Skills
Conditions Assessment
Emergency Medical Care
Emergency Vehicle Operation
Medication Administration
Patient Immobilization
Emergency Treatment Procedures
Independent Thinking
Timeline
Emergency Medical Technician
Action EMS
09.2022 - Current
Emergency Medical Technician
Cataldo Ambulance
12.2021 - 05.2022
Emergency Medical Technician
Brewster Ambulance
09.2020 - 11.2021
On Call Firefighter ( Volunteer )
North Brookfield Fire Department
08.2017 - 06.2019
Customer Service Agent and CS Supervisor
American Airlines
11.1999 - 03.2017
No Degree - Criminal Justice
North Shore Community College
Fire Fighter 1 And 2 Certificate - Fire Science
Massachusetts FireFighting Academy
Emergency Medical Technician - Emergency Medical Services
Chief of Staff/Medical Services Officer at Protection-1 EMS LLC, DBA Columbia EMSChief of Staff/Medical Services Officer at Protection-1 EMS LLC, DBA Columbia EMS