Supervised and cared for 2 children in a private family, maintaining a safe and nurturing environment
Managed the schedules of the children, including the planning of engaging activities, driving/picking up from any
events like sports and school
Assisted children in completing homework and their daily tasks
Organized outdoor activities and games to ensure children spent a minimum of 1 hour outside daily.
CUSTOMER ASSOCIATE
KENTUCKY CAREER CENTER
COVINGTON, KY
06.2020 - 10.2021
Resolved customer complaints and issues in a timely and professional manner
Responded to customer inquiries via phone, email, and chat
Participated in team meetings and contributed to department goals
Monitored customer feedback and identified areas of improvement
Sought out by leadership to act as the main contact for all onboarding and training of incoming personnel.
ADVISING DEPARTMENT ASSISTANT
GATEWAY COMMUNITY COLLEGE
FLORENCE, KY
10.2018 - 05.2020
Maintained adequate working knowledge of local resources to better assist with students’ needs
Designed smart plans for new students and kept all documentation up to date
Scheduled advising appointments for students and made sure they had the right advisor for their major
Provided students with information on topics such as college degree programs, admission requirements, and
financial aid opportunities
Collaborated in event promotion, marketing event planning and coordination.
ASSOCIATE SITE SUPERVISOR
GRAETER’S
CRESCENT SPRINGS, KY
09.2015 - 02.2017
Executed cash management skills to maintain a high accuracy in drawer balance requirements in addition to daily
bank deposits
Audited over 100 inventory materials weekly to account for stores’ future revenues and daily intake
Facilitated all opening and closing job requirements, including administrative reviews (filing, document review,
schedule alignment, etc.), auditing of store coverage and inventory
Collaborated with upper-management to make sure efforts are in alignment with priorities
Recognized my management as overall site supervisor; personnel, drawer requirements, inventory.
Education
BACHELOR OF HUMAN RESOURCE - MANAGEMENT
University of Northern Kentucky
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION MANAGEMENT
Gateway Community and Technical College
CERTIFICATION
General Business Administration - undefined
Gateway Community and Technical College
Training and Employee Development, Compensation and Benefits, and Employment Law. - undefined
Business Policy, Operations Management, and Managerial - undefined
Skills
Computerundefined
Timeline
NANNY
10.2021 - Current
CUSTOMER ASSOCIATE
KENTUCKY CAREER CENTER
06.2020 - 10.2021
ADVISING DEPARTMENT ASSISTANT
GATEWAY COMMUNITY COLLEGE
10.2018 - 05.2020
ASSOCIATE SITE SUPERVISOR
GRAETER’S
09.2015 - 02.2017
BACHELOR OF HUMAN RESOURCE - MANAGEMENT
University of Northern Kentucky
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION MANAGEMENT
Gateway Community and Technical College
CERTIFICATION
General Business Administration - undefined
Gateway Community and Technical College
Training and Employee Development, Compensation and Benefits, and Employment Law. - undefined
Business Policy, Operations Management, and Managerial - undefined