Sabina Shpati
New Rochelle,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Online Sales Representative
Instagram, Chic And Posh Uk
Tirane,albania
10.2022 - 12.2022
- Drove team revenue totals by bringing in top sales numbers.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Babysitter
At Home
Munchen , Germany
12.2021 - 03.2022
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
Sales Associate
Tec Shpk
Tirane,albania
06.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Manager
Kurmeka Shpk
Tirane,albania
03.2021 - 06.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Customer Service Agent
Laura Shpk
Tirane,albania
11.2020 - 03.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
Practice Associate
Columbia University Medical Center
161 Fort Washington Avenue, NY, NY, 10032
06.2023 - Current
- Streamlined insurance claim processing, reducing denials and improving cash flow for the practice.
- Checked eligibility benefits for incoming patients which ensured proper insurance coverage before appointments.
- Supported practice growth by building strong relationships with referring providers, increasing referral rates yearoveryear.
- Enhanced patient satisfaction by streamlining appointment scheduling and follow-up processes.
- Collaborated with other Practice Associates in sharing expertise on policies, procedures and patient care.
- Assisted in the development of new patient education materials, leading to better-informed patients and higher satisfaction ratings.
- Managed medical records accurately, maintaining patient confidentiality and reducing retrieval time for essential information.
- Provided compassionate care to patients during appointments and phone consultations, promoting a positive atmosphere within the practice.
- Participated in continuing education and professional development to enhance expertise and skills.
Education
Bachelor of Science - Nursing Education
Aldent
12.2022
Skills
- Internet Sales
- Customer Service and Assistance
- Social Media Knowledge
- Language Skills Development
- Child Development
- Planning Physical Activities
- Administering Medicines
- Age-Appropriate Routines
- First Aid
- Emergency Response
- Catheter Care
- IV Removal
- Basic Nursing Care
- Medication Administration
- Blood Draw and Sample Collection
- Pediatric Nursing
- Immunizations and Vaccinations
- Medical Documentation
- Monitoring Vitals
- Supporting Daily Living Needs
- Multitasking
- HIPAA Compliance
Languages
Albanian
Native or Bilingual
English
Full Professional
German
Full Professional
Spanish
Limited Working
Timeline
Practice Associate
Columbia University Medical Center
06.2023 - Current
Online Sales Representative
Instagram, Chic And Posh Uk
10.2022 - 12.2022
Babysitter
At Home
12.2021 - 03.2022
Sales Associate
Tec Shpk
06.2021 - 09.2021
Sales Manager
Kurmeka Shpk
03.2021 - 06.2021
Customer Service Agent
Laura Shpk
11.2020 - 03.2021
Bachelor of Science - Nursing Education
Aldent