Thorough Senior Analyst with over a seven-year background in financial services. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in client management.
Overview
8
8
years of professional experience
Work History
Senior Analyst, Client Processing
BNY Mellon
03.2023 - Current
Input, revise, and review investors’ trade contracts/account details for accuracy upon completing transaction requests - wire transfers for redemptions/subscriptions for daily/monthly deadlines
Serve as a leader, supervisor, and project manager by escalating, problem solving, and rectifying outstanding trade items with internal/external teams
Complete NAV (Net Asset Value) statement creation and review, fund account reconciliations (estimated and final registries) using VLOOKUP and SUMIF formulas, and trade booking/review in a high-pressure environment with tight deadlines
Edit, revise, and review procedures for changed processes and compliance purposes
Enhance team productivity by streamlining workflow processes and implementing time-saving strategies
Deliver accurate financial forecasts by conducting thorough data analysis and research on market trends
Elevate departmental performance through targeted training programs aimed at developing employee skills and expertise
Anti-Money Laundering Investigator Officer
Citizens Bank
11.2021 - 03.2023
Adhered to compliance procedures and analyzed more than 60 financial transaction alerts daily for possible suspicious activity to file a SAR (Suspicious Activity Report) or No SAR
Reported on suspicious MSB (Money Service Business), MRB (Marijuana Related Business), embezzlement, elderly financial exploitation, check fraud, corporate security cases, and various circumstantial financial crimes
Performed comprehensive research utilizing various bank systems and branch communications to precisely collect and compile demographic information on subjects into organized case files
Reduced risk exposure by implementing robust anti-money laundering policies and procedures
Operations Support Representative
Union Savings Bank
01.2019 - 11.2021
Booked and edited an intense volume of loans manually and through specific applications – Home Equity Line of Credit, Commercial, SBA, Overdraft Protection, Tuition, Collateral, Personal Consumer, Vehicle, Mortgages-all by deadlines
Processed loan account maintenance and monetary transactions- autopay set up, stop payments, fee waiver requests, asses fees, payment posting, advances, payoffs, wires and deposits to attorneys’ accounts
Reconciled branch work by researching/analyzing reports and clearing errors
Enhanced customer satisfaction through timely resolution of issues and proactive communication
Billing Specialist/Administrative Assistant
Midwestern Connecticut Council on Alcoholism
01.2016 - 01.2019
Analyzed and investigated medical insurance claims and denials in large volumes
Supported company growth initiatives by maintaining a scalable billing infrastructure capable of handling increased volumes of transactions smoothly and efficiently
Enhanced customer satisfaction with timely and accurate invoice generation
Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received
Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)